Gen AI Telecom Delivery Lead

Capgemini; Bellevue (WA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Healthcare programs

401(k) and Employee Share Ownership Plan

Paid parental leave

Family building benefits

Mentoring and coaching programs

Job summary

A global technology consulting firm is seeking an AI Delivery Lead to drive the execution of AI and ML projects. This role involves managing cross-functional teams, optimizing processes, and ensuring effective integration of AI/ML into business operations. Candidates should have a strong technical background, leadership skills, and a minimum of 10 years of relevant experience. The firm offers comprehensive well-being programs and a commitment to diversity.

Qualifications

• Proven track record in operational management, including senior clients and key BU executives.
• Ability to manage delivery heads, delivery executives, and engagement managers.
• Strong understanding of software development life cycle (SDLC) and product management frameworks.

Responsibilities

• Lead and manage AI and ML operations, aligning with organizational goals.
• Collaborate with data scientists, data engineers, and UI developers.
• Oversee the end-to-end delivery of product solutions, ensuring quality.

Skills

Operational Management

Leadership

Communication Skills

Problem-Solving

Customer Crisis Management

Agile methodologies

Organizational skills

Interpersonal Skills

Education

Minimum 10 years of experience in a similar capacity

Certifications such as Certified Scrum Master (CSM)

Tools

JIRA

Trello

Azure DevOps

AWS

Azure

Google Cloud Platform (GCP)

Job description

Overview

The AI Delivery Lead is responsible for driving the successful execution and delivery of AI and machine learning (ML) projects at Capgemini. This role involves coordinating multi-functional teams, optimizing processes, and ensuring that AI/ML models are effectively integrated into business operations. The ideal candidate will have a solid technical background, excellent leadership skills, and a passion for driving innovation through AI and ML technologies.

Your Role

• Lead and manage AI and ML operations, ensuring alignment with organizational goals and objectives
• Collaborate with data scientists, data engineers, and UI developers to design, develop, and deploy AI/ML models and solutions
• Manage and evaluate the performance of AI/ML systems, making recommendations for improvements and optimizations
• Develop and implement operational strategies, policies, and best practices for AI/ML workflows
• Lead project timelines, budgets, and resources to ensure successful delivery of AI/ML initiatives
• Oversee the end-to-end delivery of product solutions, ensuring quality, timeline, and budget adherence
• Collaborate with stakeholders to gather requirements, define project scope, and establish clear deliverables
• Oversee development teams, ensuring smooth execution of agile processes and sprint planning
• Identify and mitigate risks to project timelines, resources, or scope
• Foster effective communication across teams, acting as the primary point of contact for project updates
• Manage project roadmaps, milestones, and release schedules to align with business priorities
• Support technical decision-making, working closely with architects and developers to deliver robust solutions
• Conduct regular project reviews to assess progress, identify challenges, and implement solutions
• Drive continuous improvement in delivery processes, tools, and methodologies
• Ensure customer satisfaction by managing stakeholder expectations and ensuring delivery success

Your skills and experience

• Operational Management: Proven track record in operational management, including senior clients and key BU executives
• Project Financials: Deep understanding of project financials and the ability to drive them
• Leadership: Ability to manage delivery heads, delivery executives, and engagement managers
• Customer Crisis Management: Ability to manage customer crises
• Experience in product engineering, project delivery, or software development leadership roles
• Proven experience in Agile methodologies such as Scrum or Kanban
• Strong understanding of software development life cycle (SDLC) and product management frameworks
• Excellent organizational and time management skills
• Strong communication and interpersonal skills for effective stakeholder engagement
• Proficiency in project management tools such as JIRA, Trello, or Azure DevOps
• Experience in cloud environments like AWS, Azure, or Google Cloud Platform (GCP)
• Familiarity with CI/CD tools and DevOps practices
• Knowledge of technical architecture, microservices, and API design principles
• Certifications such as Certified Scrum Master (CSM), PMP, or SAFe Agilist are highly desirable
• Leadership Skills: Strong leadership skills with an ability to drive cross-functional teams
• Communication Skills: Excellent communication skills, both oral and written
• Problem-Solving: Adept at solving complex problems and implementing effective solutions
• Experience: Minimum 10 years’ experience in a similar capacity or as Delivery Lead

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.