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Benefits offered by this job
Medical insurance
401K with company match
Employee Assistance Program (EAP)
Professional development opportunities
Job summary
A leading IT consulting firm is seeking an Operations Analyst for a 6+ month contract. This role involves leading process design, workflow improvements, and implementing AI technology across business operations. Candidates should have 5+ years' experience in workflow development, strong analytical skills, and a background in Agile or Lean methodologies. Excellent communication and stakeholder engagement skills are essential. This is a remote position based in Maryland, offering competitive compensation based on experience.
Qualifications
5+ years' experience in workflow development, business partnership, and advisory roles.
Deep expertise in Agile, Lean, Six Sigma, or similar methodologies.
Strong analytical skills and experience with rapid pilot development.
Responsibilities
Support development and governance of the AI adoption program across business functions.
Document current state process maps and identify opportunities for AI-enabled workflow improvements.
Develop dashboards to track project progress, ROI, and operational impacts.
Skills
Workflow development
Agile methodologies
Lean processes
Six Sigma
Analytical skills
Stakeholder engagement
Change management
Education
Bachelor's degree in Business, Engineering, Technology, or related field
Advanced degree and PMP or equivalent certification preferred
Job description
A leading IT consulting firm is seeking an Operations Analyst for a 6+ month contract. This role involves leading process design, workflow improvements, and implementing AI technology across business operations. Candidates should have 5+ years' experience in workflow development, strong analytical skills, and a background in Agile or Lean methodologies. Excellent communication and stakeholder engagement skills are essential. This is a remote position based in Maryland, offering competitive compensation based on experience.