Gem Studio Silversmith

Gem Studio; Frisco (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tip-based pay

Employee discount 40%

Growth opportunities

Creative studio environment

Job summary

Gem Studio in Frisco, TX seeks a friendly, guest‑facing facilitator to lead silversmithing sessions and guide clients through the design and creation of their pieces. You’ll provide clear instructions, maintain safety, and keep sessions on schedule.

No silversmithing experience is required; training is provided. You’ll work weekends and weekdays, enjoy a dynamic studio atmosphere, and benefit from employee discounts and growth opportunities as the studio expands.

Qualifications

• Willingness to learn; silversmith training provided on joining.
• Strong ability to engage clients and maintain clear communication.
• Excellent time management for multi-session workshops.
• Team-oriented with proactive problem solving and adaptability.

Responsibilities

• Lead silversmithing sessions, guiding clients through design and personalization.
• Provide step-by-step technical guidance during creation, including metalworking and finishing.
• Ensure client satisfaction and address questions to deliver high-quality pieces.
• Maintain studio safety and cleanliness, handling tools properly.
• Manage time during workshops to ensure smooth, on-schedule sessions.
• Assist with inventory management to keep tools and materials stocked.
• Collaborate with the Gem Studio team to improve operations and guest experience.
• Handle unexpected challenges calmly and propose practical solutions.
• Develop new skills in silversmithing, leadership, and customer service.

Skills

People skills

Communication

Time management

Team player

Proactive

Tech savvy

Willing to learn

Weekend availability

Tools

POS systems

Job description

Company Description Gem Studio is a creative, community‑focused jewelry experience where guests design and handcraft pieces that reflect their personal stories. Silversmithing is at the core of the brand, offering a hands‑on art form that invites people to slow down, create with intention, and make something meaningful. Each studio is a vibrant, social space where guests come to create, connect, and feel inspired. The team celebrates individuality, encourages self‑expression, and ensures every guest feels welcomed as part of the community. Gem Studio is dedicated to crafting both unique jewelry and memorable moments that guests are excited to share and revisit.

What We're Looking For

• Willingness To Learn:Silversmithing experience isn't a must but would be an asset. You will be provided with silversmith training when first joining the company.
• Natural People Person:You genuinely enjoy engaging with others and building connections.
• Open Availability:Able to work majority weekends as well as weekdays.
• Strong Communication Skills:You can clearly explain complex concepts, give instructions, and manage conversations with both clients and colleagues. You provide clear instructions and feedback, and you can make quick decisions when needed.
• Patience & Precision:You’re strict with yourself in terms of quality and time management, but you’re patient when guiding others, understanding that everyone learns at their own pace.
• Time Management:You can handle multiple tasks and prioritize the most important ones to ensure smooth session flow and positive outcomes.
• Continuous Improvement Mindset:You take pride in improving your craft and your ability to lead, always looking for ways to enhance your skills and the client experience.
• Tech-Savvy:You’re comfortable using technology, whether it’s POS systems or managing digital tools in the studio.
• Proactive and Self-Driven:You take initiative to solve problems and achieve the goals of the studio, whether that’s ensuring client satisfaction or improving internal processes.
• Team-Oriented:You work well with others, collaborate effectively, and are always willing to pitch in where needed to achieve the goals of the studio.

Responsibilities

• Lead Silversmithing Sessions:Facilitate jewelry-making workshops where clients design, craft, and personalize their custom pieces. Ensure each session is informative, engaging, and runs smoothly.
• Provide Technical Guidance:Offer step‑step assistance to clients during the silversmithing process, from design to final polish. Help clients with technical aspects of jewelry creation, such as metalworking, soldering, and finishing techniques.
• Ensure Client Satisfaction:Act as a knowledgeable and approachable resource for clients throughout their experience. Be prepared to address any questions or concerns, and ensure every client leaves with a high-quality, custom piece they love.
• Maintain Studio Safety & Cleanliness:Ensure that the workspace is well‑maintained, organized, and safe for both clients and staff. Properly handle tools and equipment while maintaining safety standards.
• Manage Time Effectively:Oversee time management during workshops, ensuring that clients can complete their designs in the allotted session time while also enjoying the process.
• Assist with Inventory Management:Help track and maintain inventory of tools, materials, and supplies. Ensure all materials are stocked and organized for each session.
• Collaborate with Team:Work closely with the rest of the Gem Studio team to ensure smooth operations and consistent delivery of the studio’s services. Share feedback and ideas to improve the customer experience and operational efficiency.
• Problem‑Solving:Handle unexpected challenges in a calm and professional manner. Adapt to changing situations and provide solutions to any issues that may arise during a session.
• Develop New Skills:Continuously improve your knowledge and skills in silversmithing, leadership, and customer service to stay at the top of your game and contribute to the studio’s success.

Competitive Pay & Employee perks

• Competitive Pay:Hourly + tips, based on performance.
• Opportunity to Grow:As we expand, you'll have the chance to take on more responsibility and grow within the company.
• Creative Work Environment:No two days are the same! Work in a dynamic, fast‑paced studio where creativity and innovation are at the forefront.
• Incredible Discounts:40% Gem Employee Discount

Building an Inclusive Creative Community

• Gem Studio is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status. We are committed to building an inclusive, supportive workplace where everyone can thrive. If you're ready to craft meaningful pieces, connect with incredible people, and grow alongside a brand built on beauty and intention, your place is here and we can't wait to see what you create.
• Salary range
• $15 - $19 per hour