Gear Issue Customer Service Representative

The Ascendancy Group; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Ascendancy Group in Virginia Beach seeks a TAG Gear Issue Customer Service Representative responsible for managing warehouse operations including inventory control, processing incoming material, and issuing operational gear. Candidates must have at least five years of experience in warehousing within the Department of Defense and a valid forklift license.

This role requires strong communication skills and proficiency in Microsoft Office. A SECRET security clearance is mandatory. Join us to make a significant impact within the special operations and intelligence community.

Qualifications

• Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD).
• Maintain forklift license up to 10,000lb capacity.
• Possess a valid state driver’s license.

Responsibilities

• Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear.
• Process, manage, and transport incoming material, stowage, and inventory.
• Breakout operational consumables and process general service requests.

Skills

Warehouse management

Communication

Data entry

Proficiency in Microsoft Office

Job description

The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Overview

As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing.

* This position is contingent on contract award *

Security Requirement

• Must possess a SECRET security clearance.

Roles and Responsibilities

• Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear.
• Breakout operational consumables and process general service requests.
• Issue initial load-out and sustainment of personal and operational gear.
• Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy.
• Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in Supply database (I.E. DPAS/ELMS).
• Conduct research of incoming material, process and manage return and disposal of gear.
• Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise.
• Retrieve sizing requirements for specific personnel.

Requirements

• Maintain forklift license up to 10,000lb capacity.
• Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD).
• Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
• Be able to communicate clearly and effectively with others, both verbally and in writing.
• Be able to enter data into multiple databases accurately.
• Possess a valid state driver’s license.