GD168 Science Data Center Operations Technical Support Developer

Space and Earth Science Data Analysis; Greenbelt (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Military and Family Emergency Leave

Paid Holidays

Performance Bonuses

Medical, Dental and Vision Plans

Direct Deposit Payroll

401K Plan with Company Matching and Immediate Vesting

Tuition Reimbursement for training and career development

Job summary

Space and Earth Science Data Analysis is seeking a Science Data CenterOperations Technical Support Developer to join their team at the Goddard Space Flight Center. In this role, you will support data processing, ingestion, and distribution operations while working closely with a diverse team.

The ideal candidate will have a BS in a relevant field and experience in software development, particularly in Python, C, or Perl. The position offers various perks, including performance bonuses, medical coverage, and a 401K plan.

Qualifications

• Familiarity with UNIX/Linux environment (2 years).
• Minimum 2 years’ experience as a database user.
• Minimum 2 years prior software development or maintenance experience in Python, C, or Perl.

Responsibilities

• Support ongoing science data processing, ingest, and distribution operations.
• Ensure data availability and assist in analytics related to data metrics.
• Create and modify scripts to improve reporting of operations status.

Skills

Problem solving

Troubleshooting

SQL queries

Python

C

Perl

Data formats and metadata

Communication skills

Education

BS in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields

Tools

UNIX/Linux

Elasticsearch

Kibana

Grafana

AWS

Job description

GD168 Science Data CenterOperations Technical Support Developer

The Science Data CenterOperations Technical Support Developer will work with a team of experts in the Goddard Space Flight Center Earth and Data Information Services Center (GES DISC) (https://disc.gsfc.nasa.gov) and will be an essential team member who will interact with scientists, system administrators, software developers, and other operational staff to support a large data center that serves national and global users interested in data produced by various NASA earth and environmental science missions.

• Support ongoing science data processing, ingest, and distribution operations for multiple GES DISC data streams
• Ensure data availability from data providers and make available for science production and user community
• Assist in statistical analytics related to data collection inventory and data metrics collection and reporting. This may include generating, formatting, developing and automating reports, or ability to tweak/modify existing automated scripts that collect and generate inventory or visualization of data metrics
• Create and modify scripts to improve reporting of operations status
• Monitor operational alert reporting, assist with troubleshooting, and submission of trouble ticket requests when necessary
• Document data anomalies via ticketing system, and investigate causes
• Work with system administrators to verify consistency of data archive disk backups
• Support system testing for new software releases
• Coordinate with external interfaces for ingest and distribution of new data products

Science Data CenterOperations Technical Support Analyst Required

• BS in computer sciences, physical sciences, civil, environmental, systems engineering, or related fields
• Familiarity with UNIX/Linux environment (2 years)
• A keen interest in problem solving and troubleshooting of issues and independent/creative outlook on solving challenges
• Familiarity and experience with data formats and metadata, preferably as related to earth or environmental data
• Minimum 2 years’ experience as a database user. Familiarity with SQL queries and database table relationships.
• Minimum 2 years prior software development or maintenance experience in Python, C, or Perl
• Excellent writing, and oral communication skills
• US Citizenship or Permanent Residency (LPR) required, with US residency for the past 3 consecutive years.
• Ability to obtain and maintain a Tier 1 Investigation through NASA.

Science Data CenterOperations Technical Support Analyst Desired

• Experience in an operational data center and knowledge of data storage systems
• Self-motivated individual with experience or interest in leading projects
• Understanding of visualization tools (Elasticsearch, Kibana, Grafana, etc.) and techniques as pertains to data analytics
• Familiarity with cloud technologies (AWS, etc.)

Some features of our compensation plans and environment perks include:

• Military and Family Emergency Leave
• Paid Holidays
• Performance Bonuses
• Medical, Dental and Vision Plans
• Direct Deposit Payroll
• 401K Plan with Company Matching and Immediate Vesting
• Tuition Reimbursement for training and career development