GC Retail Rental Associate Store 220

The Guitar Center Company; San Francisco (CA); On-site; USD 22,730 - 41,121; Part time

Benefits offered by this job

Gig leave for musicians

Medical, Dental, Vision benefits

401K with company match

Employee discount program

Tuition reimbursement options

Job summary

A leading music retail company in San Francisco seeks a Retail Rental Associate to maintain the rentals department, provide excellent customer service, and achieve sales targets. Ideal candidates should have retail experience and strong organizational skills. The position offers competitive pay and unique perks for employees passionate about music, including gig leave and robust benefits.

Qualifications

• Previous experience in retail operations, sales, or a rental business.
• Strong attention to detail and customer service skills.
• Ability to lift gear weighing up to 40 lbs.

Responsibilities

• Maintain cleanliness and organization of the rentals department.
• Build relationships with customers to create repeat business.
• Achieve sales targets for services.

Skills

Customer service orientation

Organization skills

Sales skills

Job description

GC Retail Rental Associate – Store 220

Join the team at The Guitar Center Company

Pay Rate: $16.50/hr - $29.85/hr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Why Guitar Center? Here’s just some of the perks:

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Position Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Rental Associate, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale.

Key Responsibilities

• Directly responsible for maintaining the cleanliness and organization of the rentals department
• Clientel/Build relationships with customers to fulfill future service needs and create repeat customers
• Contact local vendors and companies via phone and email to drive business needs
• Reach sales targets on services
• Demonstrate product and service knowledge to customers
• Work cross‑functionally with sales associates to support customers and guide them through the sales process as needed
• Additional duties as assigned

Requirements

• Previous experience in retail operations and/or sales or previous experience within a rental business
• Strong orientation towards providing excellent customer service
• Strong organization skills and high attention to detail
• Must be able to pull and lift gear that weighs up to 40 lbs
• Willing to work nights, weekends, and holidays as needed

Preferences

• Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.)
• Previous experience with Livesound & Backline

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‑818‑735‑8800 ext. 2862 or by sending an email to [e-mail].