GC Pro Logistics Coordinator (Dallas, TX & Hollywood, CA locations)

The Guitar Center Company; West Hollywood (CA); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

A leading music retail company in California is seeking a GC Pro Logistics Coordinator to support the sales team in operational and logistics tasks. Responsibilities include tracking orders, aiding Account Managers, and managing customer communication. Ideal candidates should have a High School Diploma and at least 3 years of relevant experience. Competitive pay rate of $21.00 - $24.00/hr based on experience and qualifications.

Qualifications

• Minimum 3 years of relevant work experience in Store Operations Support or Sales Support.
• Intermediate knowledge of the Microsoft Office suite.
• Novice knowledge of musical instruments and audio gear.

Responsibilities

• Provide day-to-day support to Account Managers regarding products and special orders.
• Answer incoming sales calls and route them to appropriate staff.
• Track PO numbers and shipping information to ensure correct processing.

Skills

Knowledge of musical instruments

Familiarity with audio gear

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Overview

Join to apply for the GC Pro Logistics Coordinator role at The Guitar Center Company.

We are focused on bringing the power of technology to customize solutions in sound and sight to create new experiences in the fields of personalized studios, concert venues, educational institutions (public and private), and houses of worship. We design and install custom audiovisual systems that exceed expectations. This role supports the GC Pro sales team, which sells business-to-business audio visual solutions to a broad scope of customers.

The GC Pro Logistics Coordinator will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals.

Responsibilities

• Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
• Offer guidance on process and protocol regarding proper order management.
• Answer incoming sales calls and route them to the appropriate GC Pro staff with detailed information.
• Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
• Locate in-store stock and create layaways.
• File and organize client and vendor purchase orders.
• Coordinate all aspects of a GC Pro order from the time an Account Manager confirms a quote to the delivery of all goods and services to the client.
• Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
• Participate in special projects and perform other duties as assigned.

About the Guitar Center Company

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world\'s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. The Music & Arts division operates more than 220+ stores. AVDG and GCPro headline the enterprise audio-visual integration business.

Experience / Qualifications

• High School Diploma or GED required.
• Minimum 3 years of relevant work experience, preferably in Store Operations Support or Sales Support.
• Novice knowledge of musical instruments, audio gear, parts, and nomenclature.
• Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications.

Physical Functions

• Sitting required 80% of the time.
• Walking 10% and standing 10% of the time.

Benefits & Perks

Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For employees who are musicians, gig leave is available to take time off to share your music with the world and return to your job after your tour.

Pay Rate

$21.00 - $24.00/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation and may vary by location and qualifications.

How to apply

Send your resume and cover letter today along with salary expectations. The Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. If you require a reasonable accommodation to express interest in a specific opening, email [e-mail].

Note: Salary and benefits information is provided for general informational purposes and may be subject to change.