GC Pro Logistics Coordinator

The Guitar Center Company; Nashville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401K match

Employee discount

Tuition reimbursement

Job summary

The Guitar Center Company is seeking a motivated AV sales professional for the GC Pro division in Nashville. This role coordinates the sales and operational process for GC Pro accounts, guiding orders from quotes to delivery while supporting Account Managers with product knowledge and materials.

You will handle calls, route inquiries, track purchases, locate stock, and organize vendor orders. The position is 100% onsite at our Nashville Guitar Center store, with competitive benefits and growth

Qualifications

• High school diploma or GED required.
• Minimum 3 years of relevant work experience, preferably in Store Operations Support or Sales Support.
• Novice knowledge of musical instruments, audio gear, parts and nomenclature.
• Proficient with Microsoft Office and standard business applications.

Responsibilities

• Provide day-to-day support to Account Managers with product, support materials, and special orders.
• Guide processes and order management protocols.
• Answer incoming sales calls and route to GC Pro staff with details.
• Track PO numbers and shipping information; ensure order entries are accurate.
• Locate in-store stock and create layaways; organize client and vendor orders.
• Coordinate all aspects of GC Pro orders from quote to delivery.
• Communicate professionally with customers, store personnel, GC Pro team, and corporate staff.
• Participate in special projects and other duties as assigned.
• This position is located 100% onsite in the Guitar Center Retail store.

Skills

Customer service

Sales support

Organization

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

We are focused on bringing the power of technology tocustomize solutions in sound and sight to creating new experiences in the fields of personalized studios, concert venues, educational institutions public and private, and houses of worship, we design and install custom audiovisual systems that exceed expectations.

Are you a high-performing AV Sales Professional looking to embark on a journey to propel your career to the next level?

If so, then consider joining the GC Pro sales team who sell business-to-business audio visual solutions to a broad scope of customers.

In this role, you will coordinate the operational and sales process for the GC Professional division, facilitating the order entry through delivery of goods and services to clients for their assigned GC Pro Account Managers to achieve operational and sales goals.

Responsibilities will include, but will not be limited to the following:

• Provide day-to-day support to Account Managers with regard to product, support materials, and special orders.
• Offer guidance on process and protocol regarding proper order management
• Answer incoming sales calls and routing to them to the appropriate GC Pro staff with detailed information.
• Track PO numbers and shipping information, confirming all aspects of the order are entered and processed correctly.
• Locate in-store stock and create layaways.
• File and organize of client and vendor purchase orders.
• Coordinate all aspects of a GC Pro order from the time an Account Manager conforms a quote to the delivery of all goods and services to the client
• Communicate professionally in person and on the telephone with customers, retail store personnel, GC Pro team, and corporate personnel.
• Participate in special projects and perform other duties as assigned.
• This position is located 100% onsite in the Guitar Center Retail store

About the Guitar Center Company

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

To join our band, you'll need the following experience:

• High School Diploma or GED required.
• Minimum 3 years of relevant work experience, preferably in Store Operations Support, or Sales Support
• Novice knowledge of musical instruments, audio gear, parts, and nomenclature
• Intermediate knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and standard business applications

Physical Functions:

• Sitting required 80% of the time.
• Walking 10% and standing required 10% of the time, respectively.

Why Guitar Center Company? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Why Guitar Center Company? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate:$21.00 -$25.00/hr depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

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Send your resume and cover letter today along with salary expectations!

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

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