Gateway Specialist

jas; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking a Gateway Specialist to manage shipments in a HUB environment, consolidating loads and optimizing routing.

You will maintain clear communication with suppliers and customers, ensuring compliance with international regulations and timely updates. The role requires 2–5 years of freight forwarding experience, familiarity with gateway/HUB operations, and CIS/Cargowise proficiency.

Qualifications

• Excellent communication skills and ability to coordinate with multiple stakeholders.
• Strong multitasking ability in a fast-paced environment.
• Detail oriented with a focus on accuracy and timely updates.

Responsibilities

• Process and close MAWB for consolidations and back-to-back AWB's.
• Book space with carriers and ensure MAWB rating accuracy.
• Track shipments and provide status updates to branches and customers.
• Communicate with overseas agents and clients; handle alerts and rate requests.

Skills

Communication

Multitasking

Attention to detail

Teamwork

Independent work

Tools

Cargowise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Gateway Specialist is responsible for managing and coordinating shipments within a HUB or gateway environment. This role ensures the efficient movement of freight by consolidating shipments, optimizing routing, and ensuring compliance with international regulations. The specialist maintains clear communication with all stakeholders, providing timely updates while delivering exceptional service to both suppliers and customers. Additionally, they uphold quality standards, resolve logistical challenges, and contribute to seamless operational workflows.

ESSENTIAL FUNCTIONS:

• The Air Gateway specialist will process and close MAWB for consolidations and back-to-back AWB's.
• Ensure that file contains all necessary documents and copies are in proper sequence.
• To do what it takes to meet and exceed Internal and External customers' defined needs and expectations.
• Book space with carriers.
• Ensure all MAWBs are rated correctly.
• Obtain spot codes on all special negotiated rates with carriers
• Enter spot rates and codes in C1.
• Track AWB and provide COB information to the respective branches.
• Research on all CCA, weight and rate discrepancies sent by carriers.
• Filing of files.
• Perform other duties as needed or requested.
• Manage/update carrier/vendor rates. Obtain spot rates when necessary.
• Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
• Track shipments and update customers/agents of status.

SUPERVISORY RESPONSIBILITIES :

None

QUALIFICATIONS:

• Minimum 2-5 years' experience handling freight forwarding shipments or a combination of education and expertise required.
• The ideal candidate has experience working in a Gateway or HUB Operation.
• Knowledge of US Exports Compliance is preferred.
• Experience in freight forwarding industry is preferred.
• Cargowise (C1) experience is a plus.
• Additional languages are a plus.
• Excellent communication skills.
• Ability to work in a fast paced environment.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Strong computer skills, including Microsoft Office Suite.
• Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.

EDUCATION AND EXPERIENCE:

• Minimum 2-5 years' experience handling Air export shipments or a combination of education and expertise required.
• Cargowise (C1) experience is a plus.
• Experience in the freight forwarding industry is preferred.
• Additional languages are a plus.
• Geographical knowledge is preferred.

ENVIRONMENT :

• 100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position's responsibilities.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

DEFINITIONS :

(if any abbreviation, the meaning needs to be inserted)

Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new emp