Gatehouse Security Officer

Erickson Senior Living; Hingham (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision plans

PTO

401(k) match

Onsite health centers

Dining discounts

Job summary

Linden Ponds by Erickson Senior Living is seeking a Gatehouse Officer to staff the Gatehouse entrance, provide friendly customer service, and uphold safety and security for residents and visitors.

Schedule: Thurs/Fri/Saturday, 7am to 7pm. Compensation: $20–$23 hourly, commensurate with experience. Duties include greeting visitors, screening traffic, issuing parking passes, and logging entries in the gatehouse system.

Qualifications

• Must be at least 18 years old.

Responsibilities

• Greet visitors and provide assistance as needed.
• Screen vehicle and pedestrian traffic entering the community.
• Provide parking passes and maps, and direct visitors to appropriate parking areas.
• Document all visitors and contractors via gatehouse log.
• Inform supervisor of inspectors, government representatives, or law enforcement entering the community.
• Complete incident reports when needed.
• Maintain confidentiality of sensitive information.

Skills

Customer service

Hospitality

Gatehouse security experience

Job description

Location: Linden Ponds by Erickson Senior Living

Join our team as a Gatehouse Officer. In this role you will staff the Gatehouse entrance to the community and deliver exceptional customer service and hospitality, while fostering an environment of safety and security.

Schedule: Thurs/Fri/Saturday, 7am to 7pm

Compensation: $20-23 hourly commensurate with experience

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How You Will Make An Impact

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

What You Will Need

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver’s license preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Linden Ponds is a beautiful 108-acre continuing care retirement community located on the South Shore in Hingham, Massachusetts. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Linden Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.