Gate Guard

Addison Press Inc; Middlebury, Northern (VT, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Goodro Lumber is seeking a Gate Guard to greet visitors, verify loads, and direct traffic at the yard entrance. This role blends customer service with access control, requiring a personable, observant, and professional demeanor.

You will monitor vehicles, log activity, coordinate with inside sales, and enforce safety protocols such as PPE. The position is outdoors, Monday–Friday, with a starting hourly wage and full-time benefits.

Qualifications

• Customer-facing experience in retail, security, logistics or similar is preferred.
• Strong communication skills for interacting with contractors, drivers and customers.
• Ability to work outdoors year-round in Vermont weather.
• Basic computer or tablet skills for logging activity and invoicing.
• Calm, organized and able to handle high vehicle volumes.
• Observant and detail-oriented with a willingness to ask questions when something looks off.
• Knowledge of lumber or building materials is a plus but not required.

Responsibilities

• Greet all vehicles entering the yard, confirm purpose of visit, and direct them to the appropriate area.
• Verify outgoing loads against invoices or pick tickets to ensure accuracy before vehicles exit.
• Log all incoming and outgoing vehicle activity throughout the day.
• Communicate with inside sales staff and the yard team via radio or phone to coordinate pickups and delivery traffic.
• Identify and flag any discrepancies between outgoing loads and paperwork, escalating immediately when needed.
• Manage yard entry flow during busy periods to keep traffic moving safely.
• Enforce yard safety protocols, including hard hat and PPE requirements for customers and visitors.
• Maintain a professional, welcoming presence that reflects Goodro's reputation in the community.

Skills

Customer service

Communication

Outdoor work

Basic IT skills

Calm under pressure

Attention to detail

Lumber knowledge (nice to have)

Job description

Goodro Lumber is implementing a new gate system at our lumber yard to improve security, streamline customer and driver flow, and protect our inventory. The Gate Guard is the first and last face customers, contractors, and drivers see when visiting our yard. This role is as much about customer service as it is about access control. We are looking for someone who is personable, observant, and takes genuine pride in representing Goodro professionally.

What You'll Do

• Greet all vehicles entering the yard, confirm purpose of visit, and direct them to the appropriate area (will-call pickup, delivery, customer service, etc.)
• Verify outgoing loads against invoices or pick tickets to ensure accuracy before vehicles exit
• Log all incoming and outgoing vehicle activity throughout the day
• Communicate with inside sales staff and the yard team via radio or phone to coordinate pickups and delivery traffic
• Identify and flag any discrepancies between outgoing loads and paperwork, escalating immediately when needed
• Manage yard entry flow during busy periods to keep traffic moving safely
• Enforce yard safety protocols, including hard hat and PPE requirements for customers and visitors
• Maintain a professional, welcoming presence that reflects Goodro's reputation in the community

Goodro Lumber is implementing a new gate system at our lumber yard to improve security, streamline customer and driver flow, and protect our inventory. The Gate Guard is the first and last face customers, contractors, and drivers see when visiting our yard. This role is as much about customer service as it is about access control. We are looking for someone who is personable, observant, and takes genuine pride in representing Goodro professionally.

What You'll Do

• Greet all vehicles entering the yard, confirm purpose of visit, and direct them to the appropriate area (will-call pickup, delivery, customer service, etc.)
• Verify outgoing loads against invoices or pick tickets to ensure accuracy before vehicles exit
• Log all incoming and outgoing vehicle activity throughout the day
• Communicate with inside sales staff and the yard team via radio or phone to coordinate pickups and delivery traffic
• Identify and flag any discrepancies between outgoing loads and paperwork, escalating immediately when needed
• Manage yard entry flow during busy periods to keep traffic moving safely
• Enforce yard safety protocols, including hard hat and PPE requirements for customers and visitors
• Maintain a professional, welcoming presence that reflects Goodro's reputation in the community

What We're Looking For

• Customer-facing experience in retail, security, logistics, or a similar environment
• Strong communication skills; comfortable interacting with contractors, delivery drivers, and walk-in customers
• Comfortable working outdoors year-round in Vermont weather with a booth/shelter provided
• Basic computer or tablet skills for logging activity and pulling up invoices
• Calm and organized under pressure when vehicle volume is high
• Observant and detail-oriented with a willingness to ask questions when something looks off
• Knowledge of lumber or building materials is a plus but not required

Schedule & Compensation

• Daytime shifts aligned with yard operating hours (Monday through Friday)
• Competitive hourly wage based on experience, starting at $18 per hour
• Benefits available for full-time positions including health insurance and paid time off

Additional Postings available from Goodro Lumber