Gate Attendant

ExplorUS; Bass Lake (CA); On-site; USD 17,000 - 25,000; Full time

Job summary

A seasonal outdoor hospitality provider in Bass Lake seeks a Gate Attendant to enhance guest experiences with excellent customer service. Responsibilities include checking in guests, processing transactions, and ensuring gatehouse cleanliness. Applicants must have experience in customer service/hospitality, be at least 18 years old, and be available during weekends and peak visitation periods. Reliable transportation is essential, along with the ability to work independently and as part of a team.

Qualifications

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.

Responsibilities

• Serves customers in a friendly manner and sets a good example.
• Operates cash register and processes transactions.
• Checks in guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Maintain a clean, organized gatehouse/kiosk and related areas.
• Assist with other tasks as needed and support campground operations.
• Participate in cleaning bathrooms/Vault toilets as part of duties.

Skills

Customer service skills

Organizational skills

Time management

Teamwork

Communication

Job description

Overview

Working at Bass Lake offers a unique opportunity to be immersed in natural beauty, with stunning lake views and year-round outdoor activities. Bass Lake is looking for customer-oriented associates to join our talented hospitality team for the 2026 season.

2026 Seasonal Positions Available

We’re hiring for the upcoming season! These roles are ideal for individuals passionate about conservation, outdoor recreation, and hospitality. You’ll play a vital role in preserving and sharing the natural beauty of this iconic region.

Campground Openings

• Site counts range from 10 to 130 per campground.
• Amenities vary: some sites include hookups for water, electricity, or sewer, while others provide a rustic, off-grid experience.
• Responsibilities differ by location, offering a diverse and dynamic work experience.

Work Schedule & Compensation

Expected weekly hours: 40 hours per week during peak season, reduced to 25 hours per week in the off-season, with possible adjustments based on business and staffing needs.

Stipends and amenities vary by campground and will be discussed during the application process.

Interested? Let’s Talk!

We encourage applicants to reach out for more details about each campground’s unique offerings. Whether you're a seasoned outdoor professional or looking to start a new adventure, we’d love to hear from you!

Summary

The Gate Attendant is responsible for providing excellent service to guests, agencies, and staff at assigned gatehouses or kiosks. The Gate Attendant position is responsible for the accurate and timely handling of cash and credit transactions at the gate/kiosk locations. Gate Attendant will check in all guest reservations and day-use visitations, greet all guests in a courteous and professional manner, and effectively communicate knowledge of Park Rules/Regulations, services and features to all guests.

Responsibilities

• Serves customers in a friendly, courteous manner and sets a good example for visitors and fellow employees.
• Operates cash register and processes credit and debit card transactions.
• Checks in all guest reservations and day-use visitations.
• Answers phones and helps guests make reservations.
• Effectively communicates knowledge of Park Rules/Regulations, services and features to all guests.
• Maintains a clean and orderly gatehouse/kiosk.
• Assists with other related tasks as needed.
• All employees are required to clean bathrooms/Vault toilets as part of their duties.

Requirements

• Must be at least 18 years of age (21 to drive) and have access to reliable transportation.
• One year of experience in a customer service or hospitality role.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Available for duty during weekends, holidays, and peak visitation periods. Weekly work schedules will be worked out with local management.
• Possesses a genuine concern for guests’ experience and enjoys frequent interaction with the public.
• Able to work in varying weather conditions.
• RV/trailer/rig or manufactured converted van required. Must be full contained.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.