Gastroenterology Front Desk Specialist

Baptist Health Care; Pensacola (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Baptist Health Care is seeking a Medical Receptionist I for the Gastroenterology department in Pensacola, FL. The role handles patient check-in, collects demographics and insurance data, schedules appointments, and collects copayments in a fast-paced clinical office.

The position requires excellent communication, strong organizational skills, and proficiency with practice management software. Day shift, full-time with equal opportunity employment.

Qualifications

• Excellent communication skills verbally and written.
• Organize work and set priorities to meet deadlines.
• Proficient with computers and office software.
• Ability to handle inquiries professionally and calmly.
• Provide excellent customer service.
• Ability to verify insurance and collect payments.

Responsibilities

• Greets visitors or patients and directs them as appropriate.
• Enters all patient demographics into the practice management system.
• Maintains accountability for appointments and scheduling on the days and times specified.
• Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
• Operates a variety of office equipment effectively.
• Maintains responsibility for smooth coordination and documentation of patient referral information.
• Works closely with Baptist Medical Group representatives, insurance companies, patients, and family members.
• Verifies health insurance eligibility and understands copays, co-insurance, and deductibles.
• Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance).
• Reconciles daily charges and payments with high degree of accuracy.

Skills

Excellent communication

Organizational skills

Prioritization

Computer literacy

Customer service

Problem resolution

Education

High School Diploma or Equivalent

Job description

Baptist Health Care is seeking a Medical Receptionist I for the Gastroenterology department in Pensacola, FL. The role handles patient check-in, collects demographics and insurance data, schedules appointments, and collects copayments in a fast-paced clinical office.

The position requires excellent communication, strong organizational skills, and proficiency with practice management software. Day shift, full-time with equal opportunity employment.