Gastro Patient Experience Specialist (Onsite, FT)
UPMC
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Job summary
UPMC Gastro Associates is seeking a Patient Services Representative to join our team. This role focuses on welcoming patients, guiding them through self-check-in, collecting copayments, scheduling follow-ups, and supporting a busy gastroenterology practice with exceptional customer service.
The PSR will coordinate with insurance verification, registration updates, and MyUPMC portal assistance, ensuring a smooth patient experience across multiple locations in Mechanicsburg and Camp Hill.
Job description
UPMC Gastro Associates is seeking a Patient Services Representative to join our team. This role focuses on welcoming patients, guiding them through self-check-in, collecting copayments, scheduling follow-ups, and supporting a busy gastroenterology practice with exceptional customer service.
The PSR will coordinate with insurance verification, registration updates, and MyUPMC portal assistance, ensuring a smooth patient experience across multiple locations in Mechanicsburg and Camp Hill.
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