Gas Utilities Field Service Technician

Aqua, Inc.; Berea (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

Delta Natural Gas Co., Inc., an Essential Utilities company, is a utility operating in central and southeastern Kentucky. The role supports branch activities in customer service operations, maintenance, safety, and new business, while ensuring compliance with regulatory rules and accurate paperwork.

Ideal candidates have a high school diploma, at least 3 years’ related experience, a valid driver’s license, and plastic fusion qualifications.

Qualifications

• High school diploma or equivalent.
• Minimum 3 years experience in related work.
• Must possess a valid drivers license.
• Must obtain plastic fusion qualifications.

Responsibilities

• Assists in the planning of branch activities in the areas of customer service operations, maintenance, odorization, safety procedures, merchandising and new business activities and is responsible for carrying our assigned duties in these areas in accordance with the rules and regulations of the Kentucky Public Service Commission, other regulatory agencies and the Company in a manner that promotes better employee, customer and public relations.
• Shall be responsible for neatly and accurately preparing the necessary paperwork relating to job assignments including, but not limited to, time reports, service calls, damage prevention forms, work orders, leak reports, material usage reports and vehicle reports.
• Shall operate and/or maintain vehicles, equipment, tools and instruments and shall assist in maintaining the appearance and general upkeep of the Company's vehicles, equipment, office, shop and storage areas.
• Shall be required to attend schools, training sessions and seminars as necessary in order to fulfill assigned job responsibilities
• Shall assist Customer Representatives if workload requires it.
• May be responsible for supervising branch activities in the absence of or at the direction of the Supervisor, Gas Operations, or indirectly supervising up to 6
• Clients include existing and prospective customers, Kentucky Public Service Commission staff, builders and contractors
• Assists with other tasks or projects as assigned

Skills

Strong customer service skills

Ability to work well under pressure

Team player in a multi-tasking env.

Education

High School diploma or equivalent

Job description

Delta Natural Gas Co., Inc., an Essential Utilities company, is a utility operating in central and southeastern Kentucky. The role supports branch activities in customer service operations, maintenance, safety, and new business, while ensuring compliance with regulatory rules and accurate paperwork.

Ideal candidates have a high school diploma, at least 3 years’ related experience, a valid driver’s license, and plastic fusion qualifications.