Gas Technician, Customer Service Field

ONE Gas, Inc.; Broken Arrow (OK); Hybrid; USD 25,000 - 36,000; Full time

Job summary

ONE Gas, Inc. in Oklahoma seeks a Field Operations Technician to perform non-contact customer service orders, line locating, and leak survey duties where applicable. Responsibilities include driving the company vehicle, using a variety of hand tools and meters, and maintaining thorough records and reports.

Position requires the ability to read maps/blueprints, work safely with gas equipment, and travel over uneven terrain. Experience with data entry and emergency procedures is valued.

Qualifications

• None required.

Responsibilities

• Drive and maintain company vehicle and load, unload, and operate tools and equipment.
• Assist with pipeline locating using conductive, inductive and mark by measurement.
• Complete Line locating procedures and maintain compliance with OKIE 811 law.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment.
• Complete and update reports like equipment maintenance, mileage, time sheets, GIS, gas leaks, and work logs.

Skills

English fluency

Maps & blueprints reading

Customer service basics

Tool maintenance

Basic arithmetic

Tools

Crescent and pipe wrenches

Pliers and screwdrivers

Meters and regulators

Combustible gas indicators

Ladders

Carbon Monoxide Detectors

No Blow Equipment

FI Units

Power tools

Probe Bar

Job description

Performs work related to non-contact customer service orders, line locating, and leak survey (where applicable).

Responsibilities

Key Duties and Responsibilities

• Drive and maintain company vehicle. Load, unload, and operate tools and equipment including but not limited to:
  • Crescent and pipe wrenches
  • Pliers and screwdrivers
  • Meters and regulators
  • Combustible gas indicators
  • Ladders
  • Carbon Monoxide Detectors
  • No Blow Equipment
  • FI Units
  • Power tools
  • Probe Bar
• Assist with pipeline locating using conductive, inductive and mark by measurement.
• Complete Line locating procedures and maintain compliance with OKIE 811 law.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment as applicable.
• Patrol and maintain pipeline markers.
• Complete encroachment investigations as applicable.
• Investigate non-contact customer related orders.
• Complete and/or update reports including but not limited to:
  • Equipment maintenance reports
  • Mileage reports
  • Time sheets
  • GIS Applications
  • Gas Leaks and work logs
• Maintain various records including but not limited to:
  • Orders completed
  • Miles driven
  • Customer information
  • Leak record information and maintenance work orders
  • Meter inventory
  • Leak classifications
• Install, program and troubleshoot electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment.
• Perform and/or assist with leakage surveys on pipelines as applicable.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Qualifications

Education Requirements

None required.

Experience

• This role typically calls for up to two years of relevant experience.
• Working knowledge and/or training related to disconnects, and gas piping.
• Demonstrated ability in use, function, and maintenance of tools applicable to position.
• Experience with the application of basic arithmetic:
  • addition, subtraction, multiplication, and division.
• Working knowledge of locating gas lines.
• Working knowledge of transmission and distribution pipeline system operations.
• Working knowledge of leakage survey procedures.
• Working knowledge and training relative to:
  • Customer service and safety procedures
  • Customer service emergency procedures
  • Use of electronic communications and PragmaCAD system (where applicable)
  • Characteristics of natural gas
  • Basic customer service activities
• Experience and knowledge of basic computer usage and applicable computer software.
• Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.
• Demonstrated ability to read and write fluently in English.
  

Licenses and Certifications

Applicable driver's license.

Additional Requirements

• Lift and/or move objects weighing up to 10 pounds 10-15 times a day; up to 20 pounds 15-20 times a day; up to 40 pounds 10-15 times a day; over 50 pounds 2-3 times a week.
• Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and/or repair gas fired equipment, meters, and equipment.
• React immediately to emergency situations to prevent injury to self and others.
• Smell odorant in natural gas.
• Able to operate tools and equipment required.
• Communicate and/or exchange information or instructions
• Visual ability sufficient to perform job duties.
• Travel over uneven terrain including but not limited to:
  • mud, gravel, sand, rocks, ice, and/or snow
• Walk, stand, kneel/stoop, and drive for extended periods.
• Push spud bar in ground and extract.

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or otherwise than, those set out in this document and the position is subject to further changes at management’s discretion.

Job Info

• Job Identification 10134
• Job Category Field Operations
• Posting Date 09/17/2026, 03:05 PM
• Apply Before 09/24/2026, 05:00 AM
• Job Schedule Full time