Gas Technician, Customer Service Field

ONE Gas, Inc.; Harlingen (TX); Híbrido; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

ONE Gas, Inc. in Harlingen, TX is seeking a Field Operations Associate to perform non-contact customer service orders, line locating, and leak survey duties. You will drive a company vehicle, operate and maintain tools, and assist with pipeline locating in accordance with OKIE 811.

Responsibilities include turning gas services off, installing ERTs, and maintaining detailed records. The role requires up to two years of related experience, basic math and reading of maps/blueprints, and a valid

Formación

• Up to two years of relevant field experience.
• Knowledge of gas piping, disconnects, and basic pipeline operations.
• Ability to use, read, interpret, and maintain field tools.
• Experience with basic arithmetic (addition, subtraction, multiplication, division).
• Ability to read maps, blueprints, plats, and logs.
• Fluent in reading and writing English.
• Valid driver's license is required.

Responsabilidades

• Drive and maintain company vehicle; load/unload and operate tools and equipment.
• Assist with pipeline locating using conductive, inductive, and mark-by-measurement methods.
• Complete line locating procedures in compliance with OKIE 811.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and repair leakage survey tools and equipment.
• Patrol and maintain pipeline markers and complete encroachment investigations.
• Investigate non-contact customer related orders and complete related reports (maintenance, mileage, time sheets, GIS logs).
• Maintain records including orders, miles, customer information, leak data, and meter inventory.
• Install, program, and troubleshoot ERTs; perform leakage surveys as applicable.
• Attend work consistently and be prepared for on-site duties; perform additional duties as assigned.

Conocimientos

Tool handling

Gas line locating

English fluency

Basic arithmetic

Reading maps/blueprints

Computer literacy

Customer service

Safety procedures

Reading/writing English

Herramientas

PragmaCAD

GIS Applications

Electronic reader transmitters (ERTs)

Descripción del empleo

Performs work related to non-contact customer service orders, line locating, and leak survey (where applicable).

Responsibilities

Key Duties and Responsibilities

• Drive and maintain company vehicle. Load, unload, and operate tools and equipment including but not limited to:
  • Crescent and pipe wrenches
  • Pliers and screwdrivers
  • Meters and regulators
  • Combustible gas indicators
  • Ladders
  • Carbon Monoxide Detectors
  • No Blow Equipment
  • FI Units
  • Power tools
  • Probe Bar
• Assist with pipeline locating using conductive, inductive and mark by measurement.
• Complete Line locating procedures and maintain compliance with OKIE 811 law.
• Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment as applicable.
• Patrol and maintain pipeline markers. Complete encroachment investigations as applicable.
• Investigate non-contact customer related orders.
• Complete and/or update reports including but not limited to:
  • Equipment maintenance reports
  • Mileage reports
  • Time sheets
  • GIS Applications
  • Gas Leaks and work logs
• Maintain various records including but not limited to:
  • Orders completed
  • Miles driven
  • Customer information
  • Leak record information and maintenance work orders
  • Meter inventory
  • Leak classifications
• Install, program and troubleshoot electronic reader transmitters (ERTs).
• Inspect, calibrate, maintain, and/or repair leakage survey tools and equipment. Perform and/or assist with leakage surveys on pipelines as applicable.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Qualifications

Education Requirements

None required.

Experience

• This role typically calls for up to two years of relevant experience.
• Working knowledge and/or training related to disconnects, and gas piping.
• Demonstrated ability in use, function, and maintenance of tools applicable to position.
• Experience with the application of basic arithmetic:
  • addition, subtraction, multiplication, and division.
• Working knowledge of locating gas lines.
• Working knowledge of transmission and distribution pipeline system operations.
• Working knowledge of leakage survey procedures.
• Working knowledge and training relative to:
  • Customer service and safety procedures
  • Customer service emergency procedures
  • Use of electronic communications and PragmaCAD system (where applicable)
  • Characteristics of natural gas
  • Basic customer service activities
• Experience and knowledge of basic computer usage and applicable computer software.
• Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.
• Demonstrated ability to read and write fluently in English.
  

Licenses and Certifications

Applicable driver's license.

Additional Requirements

• Lift and/or move objects weighing up to 10 pounds 10-15 times a day; up to 20 pounds 15-20 times a day; up to 40 pounds 10-15 times a day; over 50 pounds 2-3 times a week.
• Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and/or repair gas fired equipment, meters, and equipment.
• React immediately to emergency situations to prevent injury to self and others.
• Smell odorant in natural gas.
• Able to operate tools and equipment required.
• Communicate and/or exchange information or instructions
• Visual ability sufficient to perform job duties.
• Travel over uneven terrain including but not limited to:
  • mud, gravel, sand, rocks, ice, and/or snow
• Walk, stand, kneel/stoop, and drive for extended periods.
• Push spud bar in ground and extract.

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion.

Job Info

• Job Identification 10303
• Job Category Field Operations
• Posting Date 09/15/2026, 05:46 PM
• Apply Before 09/22/2026, 05:00 AM
• Job Schedule Full time