Gas Station Store Manager

Allied National Services; Brooklyn Park (MN); On-site; USD 50,000 - 75,000; Full time

Job summary

Allied National Services in Minnesota seeks a General Manager to oversee day-to-day store operations, scheduling, training, and supervision. You will drive store profits and manage controllable expenses including labor and inventory.

Responsibilities include recruiting and training staff, promoting customer service, enforcing procedures, maintaining brand standards, and monitoring pricing/competition. Experience in grocery and hot foods is required.

Qualifications

• Experience managing a high-volume C-Store/Gas Station environment.
• Ability to recruit, train and supervise staff.
• Strong customer service and conflict-resolution skills.

Responsibilities

• Assist in recruiting, hiring, and training store staff.
• Motivate and challenge cashiers to perform at a high level.
• Promote and resolve customer complaints promptly and professionally.
• Enforce daily operating procedures to keep the store clean, stocked, organized, and well kept.
• Ensure merchandise is stocked, displayed attractively, priced correctly, and safe.
• Maintain quality brand image standards to pass evaluations.
• Supervise and discipline all store employees and the assistant manager.
• Monitor daily retail gasoline competitors and pricing.
• Complete daily paperwork and computer entry as required by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Conduct store meetings at least monthly with employees.
• Must be physically able to perform all cashier duties.
• Understand all daily reporting information for store operations.
• Follow Company Policies and Procedures in store operations.
• Implement monthly promotions and ensure POS advertising is posted on time.
• Communicate price change requests and markdowns/ups as needed.
• Report pricing problems to management.
• Implement and enforce merchandising and vendor policies.
• Enforce safety and security, report unsafe conditions.
• Conduct regular safety and security meetings with staff signatures.
• Report and process employee or customer incidents or accidents.

Skills

Retail management

Team leadership

Customer service

Merchandising

Inventory control

Education

College education

Job description

Job Summary: The General Manager is responsible for day to day store operations, including scheduling, training, and supervising employees and assistant manager. The General Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

List of Responsibilities

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of a high volume C-Store/Gas Station, ensuring excellent customer service.
• Motivate, encourage, and challenge store cashiers.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as to pass evaluations.
• Supervise, and discipline all store employees (and assistant manager).
• Monitor daily retail gasoline competitors.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. ( A minimum of one monthly)
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations
• Implement Monthly promotions, insure all POS advertising/signage is properly posted at the proper time.
• Communicate and perform all price change request, mark downs / ups as requested.
• Communicate any problems with merchandise pricing to management.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Conduct regular safety and Security Meeting and document with employees attending signatures.
• Report and process all employee and/ or customer incidents or accidents.

Education / Experience:

- College Education Preferred.

- 3 to 5 Years Management Experience Required.

- Grocery Experience Required.

- Hot Food Experience Required.

- Ordering Merchandise Experience Required.