Gas Service Technician I — Field & Customer Care

Duke Energy; Salem (NC); On-site; USD 30,000 - 47,000; Full time

Job summary

Duke Energy in Winston-Salem, NC is seeking an entry-level Service Technician I to support safe and reliable natural gas service. You will perform on-site work, install and service meters, read gauges, respond to emergencies, and complete required training and certifications while following company policies and safety standards.

This role involves working outdoors, using tools and technology devices, and maintaining valid driving credentials; there is a path for advancement to Technician II as

Qualifications

• High School diploma or GED is required.
• Experience using construction tools.
• Experience applying basic mechanical concepts.
• Experience utilizing personal computers (PCs) in a Windows environment.
• Must possess and maintain a valid driver's license and have ability to obtain CDL medical card within 6 months.

Responsibilities

• Perform work on customers' premises and interact with customers in a professional, respectful manner.
• Utilize maps, GPS, and company devices to locate work and record information.
• Drive a company vehicle and maintain CDL medical card.
• Identify, obtain and deliver materials needed for work assignments.
• Read meters and install, program and troubleshoot meters and related equipment.
• Respond to emergencies and potential gas leaks; investigate and address customer concerns.
• Complete disconnects/reconnects of appliances and perform home warranty repairs.

Skills

Construction tools

Mechanical concepts

Windows PC usage

Customer service

Safe driving

Education

High School diploma or GED

Two years technical school education

Job description

Duke Energy in Winston-Salem, NC is seeking an entry-level Service Technician I to support safe and reliable natural gas service. You will perform on-site work, install and service meters, read gauges, respond to emergencies, and complete required training and certifications while following company policies and safety standards.

This role involves working outdoors, using tools and technology devices, and maintaining valid driving credentials; there is a path for advancement to Technician II as