Garnishment Specialist

Fifth Third Bank; Farmington Hills (MI); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Fifth Third Bank is recruiting a Garnishment Specialist in Farmington Hills, MI. The role supports processing of legal orders with high complexity, ensuring timely service and compliance with state and federal laws.

You will review documents, coordinate with multiple lines of business, and maintain strict confidentiality while mitigating financial and reputational risk for the bank.

Qualifications

• High school diploma or equivalent required.
• Four+ years related experience in Legal, Operations, or Retail banking.
• Paralegal Certificate or two years Legal Processing experience preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving abilities.
• Proficient in MS Office (Excel, Word, Access).

Responsabilités

• Interprets garnishment language to determine scope, jurisdiction, and timeframe.
• Ensures proper service of garnishment orders to mitigate losses.
• Reviews legal documents valued up to $1M for accuracy and recording.
• Coordinates with Retail, Commercial and Brokerage Operations as needed.
• Identifies opportunities to improve efficiency and reduce turnaround time.
• Maintains confidentiality of information at all times.
• Initiates and removes account holds and prepares bank checks for courts and agencies.
• Notifies customers and branches of actions taken on accounts.

Connaissances

Verbal communication

Written communication

Attention to detail

Multitasking

Problem solving

Customer service

Research

Time management

Ownership

Teamwork

Formation

High school diploma or equivalent

Paralegal Certificate

Outils

ACE

Agile

Vector4

RAFT

Mobius

Document Direct

Description du poste

Garnishment Specialist### Garnishment SpecialistApply: Farmington Hills, MI: Cincinnati, OH: Full time: Posted Today: End Date: November 13, 2026 (14 days left to apply): R74607**Make banking a Fifth Third better** We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.**GENERAL FUNCTION**: Under minimal supervision, answer legal orders served on the bank, its affiliates and subsidiaries with a high degree of complexity. Provide quality, timely and courteous customer service to all involved parties of the legal orders, and represents the bank to courts, attorneys and enforcement agency as well as the legal community at large. Ensure compliance with state and federal laws and timely processing of legal orders. Mitigate processing errors in this position that can expose the Bancorp to risk of financial losses and reputational issuesResponsible and accountable for risk by openly exchanging ideas and opinions, elevating. concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all type**ESSENTIAL DUTIES & RESPONSIBILITIES**:* Interprets garnishment language to determine the scope, jurisdiction, applicability and timeframe of the garnishment.* Ensures proper service of garnishment orders to mitigate potential monetary loss to the bank.* Performs comprehensive review of legal documents valued between $50k and/or over $1mm, ensuring that all required orders are handled appropriately and accurately recorded into the database.* Must be able to demonstrate sound judgment and apply logical and critical thought processes in order to maintain productivity and efficiency.* Works with various Lines of Business including Retail, Commercial and Brokerage Operations to review depository account set-up.* Assists in identifying opportunities to increase efficiencies, maintain quality standards as well as decrease turn-around time. Maintain and adhere to State timelines.* Demonstrates high level of accuracy to mitigate risk, liability, exposure and monetary loss to Bancorp.* Identifies, research and analyzes potential problems in processes, develops solutions and resolves problems.* Demonstrates high level of accuracy to mitigate risk, liability, exposure and monetary loss to Bancorp.* Researches depository accounts to determine the presence of Federal protected benefits. Convey findings for Federal protected benefits by filing answers accordingly.* Identifies accounts in which the bank may hold a priority security interest and Right to Offset Funds.* Coordinates response with the appropriate Line of Business to determine the amount of funds to be applied to any obligations owed to the bank by the Debtor or Account Owner.* Ensures strict confidentiality of information in all aspects of duties to mitigate operational, reputational, monetary and legal risk.* Initiates and removes account holds, and completes bank checks for mailing to courts/law offices, child support enforcement agencies and IRS.* Promptly notify customer of any actions taken on accounts by mailing copies of orders and customer notification letters to the customer, and fax notification letters to the branch in a timely manner.* Ensures collection of the appropriate processing fees from garnishees and periodically complete review on outstanding debts.**MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:* High school diploma or equivalent* Four (4) years related experience, preferably in Legal, Operations, or Retail banking* Paralegal Certificate or two years of Legal Processing experience preferred* Strong verbal and written communication skills* Excellent and demonstrated attention to detail* Ability to function in a fast paced environment* Commitment to teamwork* Ability to balance multiple priorities and meet deadlines* Must demonstrate strong analytical and logical reasoning skills for problem solving* Ability to independently research, recognize and solve problems* Strong customer service orientation with ability to manage multiple projects simultaneously* Basic PC skills and knowledge of Excel, Word and Access are required* Must be able to work under sensitive time constraints* Self-motivation and initiative are critical* Demonstrated ownership and follow-through of issues* Knowledge of ACE, Agile, Vector4, RAFT, Mobius, and Document Direct are preferred* Proficient in data entry#LI-EG1Garnishment SpecialistAt Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Farmington Hills, Michigan 48331-3552Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.