Garden & Home Sales Associate — Customer Experience Pro

Stein Garden Centers, Inc.; Oshkosh (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Stein's Garden & Home in Oshkosh, WI is seeking a Customer Service Associate to provide outstanding shopping experiences and build relationships with customers. You will support sales, merchandising, and daily store operations while representing our mission and values.

The role requires enthusiasm, strong communication, and the ability to work in varied conditions. You will collaborate with teammates to deliver exceptional service and maintain a welcoming store environment.

Qualifications

• Passion for horticulture and yard/home décor.
• Excellent written and verbal communication and customer service skills.
• Able to work in both indoor and outdoor conditions, rain or shine.
• Ability to multitask, prioritize, and work independently or in a team.
• Strong organizational and problem-solving skills.

Responsibilities

• Greet customers promptly to make them feel welcomed.
• Develop and maintain a professional relationship with customers and co-workers.
• Assist customers, determine their needs and educate them to choose the right selections.
• Support the merchandising and operational procedures as directed by management.
• Follow management direction in completing other duties as required.
• Ensure merchandise stock levels, quality, and presentation are up to standard.
• Operate the POS efficiently, process transactions, and bag merchandise.
• Maintain cleanliness of fixtures, shelves, backrooms, bathrooms, and floors.
• Participate in product knowledge meetings and other learning activities.

Skills

Customer service

Communication

Teamwork

Job description

Stein's Garden & Home in Oshkosh, WI is seeking a Customer Service Associate to provide outstanding shopping experiences and build relationships with customers. You will support sales, merchandising, and daily store operations while representing our mission and values.

The role requires enthusiasm, strong communication, and the ability to work in varied conditions. You will collaborate with teammates to deliver exceptional service and maintain a welcoming store environment.