Garden Center Store Manager — Lead a Dynamic Team

Esbenshade's Greenhouses Inc.; Lititz (Lancaster County); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Roth IRA retirement plan

Life Insurance

Employee Assistance Program

Christmas bonus

Family-owned culture

Overtime during peak seasons

Job summary

Esbenshade's Garden Centers in Lititz, PA is seeking a Store Manager to lead our garden retail team on the sales floor and throughout the nursery, greenhouse, design, and customer service areas. You will shape the customer experience through people leadership, operations, and a hands-on approach.

A track record of 5+ years in retail leadership, excellent communication, and a collaborative, family-owned culture are highly valued.

Qualifications

• 5+ years of retail management experience in garden center or related retail.
• Strong communication and relationship-building with staff, customers, vendors, and leadership.
• Excellent organizational, time-management, and problem-solving skills.
• Self-motivated, adaptable, and able to lead in seasonal retail conditions.
• Comfort with POS and inventory systems, and physical store operations.

Responsibilities

• Oversee day-to-day operations for the Lititz location including nursery, greenhouse, design, and customer service.
• Lead, coach, and support department managers, team leads, and associates across seasonal operations.
• Manage staffing, scheduling, development, performance, and store-opening/closing duties.
• Maintain high standards for presentation, safety, and customer experience across store and nearby locations.
• Collaborate with department leaders on merchandising, purchasing, inventory, and seasonal planning.
• Monitor store performance and help achieve revenue and profitability targets.
• Resolve escalated customer concerns professionally and with solutions.

Skills

Retail leadership

Communication

Organizational skills

Self-motivated

POS systems

Tools

POS systems

Inventory software

Job description

Esbenshade's Garden Centers in Lititz, PA is seeking a Store Manager to lead our garden retail team on the sales floor and throughout the nursery, greenhouse, design, and customer service areas. You will shape the customer experience through people leadership, operations, and a hands-on approach.

A track record of 5+ years in retail leadership, excellent communication, and a collaborative, family-owned culture are highly valued.