Garden Center Manager

Costello's Ace Hardware | Long Island; Edgewater (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading garden center is seeking a Garden Center Manager to oversee operations, ensuring profitability and customer satisfaction. The role involves managing a team, inventory, and providing expert gardening assistance while maintaining high standards of quality. Ideal candidates will have several years of retail management experience and a passion for gardening.

Qualifications

• Minimum 3 years of experience in retail management, preferably in a garden center.
• Proven success in achieving sales targets and managing inventory.
• Experience with plant care and gardening techniques.

Responsibilities

• Manage and motivate the garden center team.
• Oversee daily operations and inventory levels.
• Develop strategies to achieve sales goals.

Skills

Customer Service

Leadership

Organizational Skills

Time Management

Problem-Solving

Education

High School Diploma

Bachelor's Degree in Business or Horticulture

Tools

Point-of-Sale (POS) Systems

Inventory Management Software

Microsoft Office Suite

Job description

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• To oversee all aspects of the garden center's operations, ensuring profitability, customer satisfaction, and a thriving plant and product environment. This includes managing staff, inventory, merchandising, and maintaining high standards of quality and service within the Costellos ACE brand.
  
  

Description

Business Title:

• Garden Center Manager
  
  

Job Purpose

• To oversee all aspects of the garden center's operations, ensuring profitability, customer satisfaction, and a thriving plant and product environment. This includes managing staff, inventory, merchandising, and maintaining high standards of quality and service within the Costellos ACE brand.
  
  

Key Responsibilities

• Manage and motivate the garden center team, including hiring, training, scheduling, and performance management.
• Oversee daily operations of the garden center, including opening and closing procedures, cash handling, and customer service.
• Develop and implement strategies to achieve sales goals and maximize profitability within the garden center.
• Manage inventory levels, ensuring appropriate stock of plants, gardening supplies, and related products, while minimizing waste and shrinkage.
• Oversee merchandising and visual displays to create an attractive and appealing shopping experience for customers.
• Maintain a high level of plant health and quality, ensuring proper watering, fertilization, pest control, and overall care.
• Provide expert advice and guidance to customers on plant selection, care, and gardening techniques.
• Ensure compliance with all company policies and procedures, as well as relevant safety regulations.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement within the garden center.
• Collaborate with other departments within Costellos ACE to ensure seamless operations and a positive customer experience.
• Manage the garden center's budget and expenses effectively.
• Address customer inquiries and complaints in a professional and timely manner.
• Maintain a clean, organized, and safe working environment for both staff and customers.
  
  

Qualifications

Required Education:

• High School Diploma or equivalent; Bachelor's Degree in Business, Horticulture, or a related field preferred.
  
  

Required Experience

• Minimum of 3 years of experience in retail management, preferably in a garden center or similar environment.
• Proven experience in managing a team, including hiring, training, scheduling, and performance management.
• Demonstrated success in achieving sales targets and managing inventory.
• Experience with plant care, gardening techniques, and pest/disease management is highly desirable.
• Experience with point-of-sale (POS) systems and inventory management software.
  
  

Required Skills And Abilities

• Excellent customer service skills and the ability to build rapport with customers.
• Strong leadership and communication skills, both written and verbal.
• Ability to motivate and inspire a team to achieve common goals.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Problem-solving and decision-making skills.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Physical ability to lift and carry up to 50 pounds.
• Ability to work outdoors in various weather conditions.
• Passion for gardening and plants.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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