Garden Center Dept Leader: Customer Experience & Growth

Fred Meyer, Inc.

Bothell (WA)

On-site

USD 2,066,000 - 2,755,000

Part time

6 days ago
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Benefits offered by this job

Healthcare coverage
Flexible scheduling
Employee Assistance Program
Tuition reimbursement up to $21,000
Associate discounts

Job summary

Fred Meyer, Inc. in Bothell, WA is seeking a part-time department team member to deliver outstanding customer service and lead department activities. You will help schedule coverage, answer customer questions, and maintain a safe, clean, and welcoming environment.

The role requires effective communication, basic math skills, and the ability to handle stress. 18+ and physical stamina are required, with opportunities for growth and benefits through Kroger family programs.

Qualifications

  • Effective communication skills.
  • Knowledge of basic math: counting, addition, subtraction.
  • Ability to handle stressful situations.
  • Must be able to meet the minimum physical demands of the position.
  • Must be 18 or older.

Responsibilities

  • Develop adequate scheduling to balance customer volume with associate needs.
  • Adhere to all local, state and federal health and civil codes.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Understand the store's layout and be able to locate products.
  • Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
  • Implement the period promotional plan for the department.
  • Stay current with present, future, seasonal and special ads.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Plan, organize and supervise the inventory process.
  • Train department associates on inventory/stocking and Computer Assisted Ordering.
  • Observe scheduled shift operating hours.
  • Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
  • Demonstrate creative merchandising.
  • Condition all products in assigned sections according to company policy.
  • Authorize any manager discretion markdowns.
  • Understand and perform cashier functions.
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Communication
Math basics
Stress management
Physical stamina
Age 18+

Education

High school diploma or equivalent

Job description

Fred Meyer, Inc. in Bothell, WA is seeking a part-time department team member to deliver outstanding customer service and lead department activities. You will help schedule coverage, answer customer questions, and maintain a safe, clean, and welcoming environment.

The role requires effective communication, basic math skills, and the ability to handle stress. 18+ and physical stamina are required, with opportunities for growth and benefits through Kroger family programs.

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