Garden Center Dept Leader: Customer Experience & Growth

Fred Meyer, Inc.; Bothell (WA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Tuition reimbursement up to $21,000

Associate discounts

Job summary

Fred Meyer, Inc. in Bothell, WA is seeking a part-time department team member to deliver outstanding customer service and lead department activities. You will help schedule coverage, answer customer questions, and maintain a safe, clean, and welcoming environment.

The role requires effective communication, basic math skills, and the ability to handle stress. 18+ and physical stamina are required, with opportunities for growth and benefits through Kroger family programs.

Qualifications

• Effective communication skills.
• Knowledge of basic math: counting, addition, subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.

Responsibilities

• Develop adequate scheduling to balance customer volume with associate needs.
• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Observe scheduled shift operating hours.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Authorize any manager discretion markdowns.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Communication

Math basics

Stress management

Physical stamina

Age 18+

Education

High school diploma or equivalent

Job description

Fred Meyer, Inc. in Bothell, WA is seeking a part-time department team member to deliver outstanding customer service and lead department activities. You will help schedule coverage, answer customer questions, and maintain a safe, clean, and welcoming environment.

The role requires effective communication, basic math skills, and the ability to handle stress. 18+ and physical stamina are required, with opportunities for growth and benefits through Kroger family programs.