Garden Center Customer Service & Merchandising Associate

Coastal Country; The Dalles (OR); On-site; USD 34,000 - 42,000; Full time

Job summary

Coastal Farm in The Dalles, Oregon seeks an enthusiastic associate to greet customers, answer questions, and assist with product location. You will handle phone inquiries and stay in constant radio contact with team members, while maintaining product knowledge and promoting promotions.

You will also support floor moves, displays, housekeeping, and occasionally assist in other departments. Strong communication and adaptability are essential for success in a fast-paced retail environment.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain constant radio communication with all associates.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Assist in floor moves, merchandising, display maintenance and housekeeping.
• Help in other departments when needed and perform daily cleaning.

Skills

Written communication

Verbal communication

Interpersonal skills

Adaptability

Computer skills

Retail concepts

Attention to detail

Tools

POS system

Email usage

Job description

Coastal Farm in The Dalles, Oregon seeks an enthusiastic associate to greet customers, answer questions, and assist with product location. You will handle phone inquiries and stay in constant radio contact with team members, while maintaining product knowledge and promoting promotions.

You will also support floor moves, displays, housekeeping, and occasionally assist in other departments. Strong communication and adaptability are essential for success in a fast-paced retail environment.