Garden Center Associate: Plant Care & Customer Service

Workstream; Saint Augustine (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Turner Ace Hardware in Saint Augustine, FL is seeking a Garden Center Associate to maintain live plants, assist customers, and help drive sales within the garden center.

You will follow the WOW service process, help merchandise displays, process shipments, and support store leadership. The role requires plant knowledge, excellent communication, and a flexible schedule including evenings, weekends, and holidays.

Join a community-focused team dedicated to friendly service and quality plants.

Qualifications

• Possess a working knowledge of plants, landscape and horticultural practices.
• Experience: Previous relevant experience, such as in a plant and garden center, in landscape or horticulture. Previous experience in a retail environment.
• A commitment to service excellence and customer satisfaction.
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Responsibilities

• Maintain the quality of live products throughout the garden center through watering, trimming, fertilizing, and proper placement practices
• Ensure each customer receives outstanding service through following the WOW process.
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Respond to safety issues
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Answer customers’ questions and provide information on procedures and policies

Skills

Plant knowledge

Customer service

Team player

Communication skills

Organization

Flexibility

Job description

Turner Ace Hardware in Saint Augustine, FL is seeking a Garden Center Associate to maintain live plants, assist customers, and help drive sales within the garden center.

You will follow the WOW service process, help merchandise displays, process shipments, and support store leadership. The role requires plant knowledge, excellent communication, and a flexible schedule including evenings, weekends, and holidays.

Join a community-focused team dedicated to friendly service and quality plants.