Garage Door Inspection Technician

Twin City Garage Door Co.; New Hope (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Sign On Bonus Up To $5,000

Paid holidays

Medical, Dental, Vision

401(k) with employer match

Life Insurance

Job summary

Twin City Garage Door is seeking a knowledgeable Garage Door Inspection Technician to inspect commercial door systems, identify issues, explain practical solutions, and complete light repairs and adjustments. You will coordinate with the service team for larger repairs and replacements.

This role focuses on diagnostics, customer education, and field service, with opportunities to grow within a safety‑driven, customer‑centric company linked to APi Group.

Qualifications

• Mechanical aptitude and skilled with hand and power tools.
• Able to lift and carry 75+ pounds.
• Valid driver's license with clean driving record.
• Must pass pre-employment background check and drug screening.

Responsibilities

• Inspect commercial garage doors, operators, springs, tracks, and related hardware.
• Diagnose wear, damage, and safety risks.
• Explain findings and recommend repairs, upgrades, or replacements to customers.
• Complete light repairs and safety checks as needed.
• Document findings and work using company software and a mobile device.
• Prepare accurate repair estimates and coordinate with the team for larger work.
• Deliver professional, trustworthy service to customers.

Skills

Garage door knowledge

Customer communication

Field service

Problem solving

Documentation

Tools

Mobile devices (iPhone/iPad)

Job description

Twin City Garage Door is seeking a knowledgeable, customer-focused Garage Door Inspection Technician to inspect commercial door systems, identify issues, explain practical solutions, and complete appropriate light repairs and adjustments. For substantial repairs, replacements, and heavier work, you will coordinate with the service team.

This is an excellent opportunity for a skilled garage door or service professional who enjoys solving problems, working directly with customers, and applying technical expertise without being primarily responsible for the most physically demanding repair and installation work.

What You’ll Do

• Inspect commercial garage doors, openers, springs, tracks, cables, dock equipment, and related hardware.
• Diagnose wear, damage, operational concerns, and safety risks.
• Clearly explain findings and recommend needed repairs, upgrades, or replacements to customers.
• Complete light repairs, adjustments, safety checks, and operational testing when appropriate.
• Document findings, photos, completed work, and recommendations using an iPhone/iPad and company software.
• Prepare accurate repair or replacement estimates and coordinate larger or more labor-intensive work with the appropriate team.
• Deliver the professional, trustworthy service experience our customers expect.

What You Bring

• Strong hands-on knowledge of garage door systems, operators, hardware, troubleshooting, and safe work practices.
• Experience in garage door service, commercial service, construction, or a related skilled trade.
• The ability to identify issues accurately and communicate recommendations in a straightforward, customer-friendly way.
• Sound judgment, attention to detail, and a safety-first mindset.
• Comfort working independently in the field and using mobile technology for documentation.
• A valid driver’s license, clean driving record, and ability to meet screening requirements.

Why This Role Is Different

• Focus on diagnostics, inspections, customer education, and light service work .
• Use your field knowledge to prevent failures and help customers make informed decisions.
• Partner with other technicians for extensive repairs, replacements, and heavier work.
• Build on your technical experience in a role where communication, judgment, and problem-solving matter every day.
• Join a team guided by safety, integrity, teamwork, initiative, and customer service.

What Can Twin City Garage Door offer? Some of our benefits include:

• Sign On Bonus Up To $5,000 Available
• Receive a $260 Redwing Boot Voucher on your first day
• 120 hours PTO per year, which begins accruing at point of hire
• Paid holidays, including a floating holiday
• Medical, Dental, Vision, Health Savings Account, Referral Program, Tuition Reimbursement
• Company Paid Life Insurance, Short-Term Disability and Long-Term Disability
• Free virtual healthcare visits
• 401(k) with employer match with Profit Sharing
• Employee stock purchasing plan
• Paid pregnancy, adoption and parental leave
• Learning and leadership development opportunities
• Employee Assistance Program & Mental Health Services

What are we all about?

We believe in employee development and encourage taking time to develop the whole self. We offer online and in-person courses that allow you to develop leadership skills for yourself, for leading others and for leading teams & businesses. We are proud to be a part of APi Group, a Minnesota company known for putting safety and people first, with an enduring purpose of Building Great Leaders. BGL Learning | APi Group (APG) | Building Great Leaders (apigroupinc.com)

What are some of the requirements of this job?

• Mechanical aptitude, skilled at using hand and power tools
• Ability to lift and carry 75+ pounds
• Valid driver’s license and a safe driving record a must
• Must pass a pre-employment background check and drug screening

More about the role:

• This is a full-time, day shift
• Pay range is $25-35/hour plus commission, depending on experience
• Safety oriented, we are a company that believes in SAFETY FIRST
• We believe everyone is a leader.

All qualified applicants with APi Garage Door will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, and gender identity, national origin, or status as a qualified individual with disability or protected veteran.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]

All qualified applicants with Twin City Garage Door will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, and gender identity, national origin, or status as a qualified individual with disability or protected veteran

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