Gap Inc. Manager, Business Enablement

BoF Careers; San Francisco (CA); On-site; USD 119,000 - 155,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap Inc. is seeking a Manager, IndigoX Perform to shape and operationalize analytics-enabled product planning and delivery across its brands.

The role bridges strategy, process, and execution, collaborating with transformation, brand, data science, and technology teams to translate vision into measurable outcomes. In this hands-on, high-visibility position, you will lead cross-functional initiatives, manage stakeholders, and drive adoption of new capabilities.

Qualifications

• Bachelor's degree required; MBA or relevant Master's preferred.
• 3–6 years of progressive experience in transformation, planning, or business operations roles within retail or consumer industries.
• Experience with process mapping and definition.
• Demonstrated ability to lead cross-functional initiatives, preferably involving technology or process transformation.
• Proficiency in project and change management methodologies (e.g., RACI, governance frameworks, enablement plans).
• Strong communication and presentation skills, with experience reporting to senior leadership.

Responsibilities

• Lead delivery of business outcomes for IndigoX Perform initiatives across planning, buying, inventory and analytics.
• Support workplan management, milestone execution, and stakeholder communications to ensure clarity and progress.
• Partner with business, GTS, and brand teams to define and operationalize future-state processes, analytics, and requirements.
• Coordinate across transformation tracks and analytic products to manage interdependencies.
• Support brand adoption and implementation quality through change management strategies and stakeholder engagement.

Skills

Data-driven

Process design

Cross-functional leadership

Change management

Communication

Stakeholder management

Education

Bachelor's degree

MBA or relevant Master's

Job description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement. We're driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world. We're building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About The Role

The Manager, IndigoX Perform, plays a pivotal role in shaping and operationalizing the future of how Gap Inc. leverages analytics to plan, buy, and deliver products across its portfolio of brands.This role bridges strategy, process, and execution, bringing to life the business enablement required for the Indigo X MPIO Perform Analytics. You will lead and collaborate across transformation, brand, data science, and technology teams to translate vision into outcomes. This is a hands-on, high-visibility role at the intersection of business operations, data science, transformation delivery, and enterprise enablement.

What You'll Do

• Lead delivery of business outcomes for IndigoX Perform initiatives for Indigo X MPIO across planning, buying, and inventory capabilities and analytics.
• Support workplan management, milestone execution, and stakeholder communications to ensure clarity and progress.
• Partner with business, GTS, and brand teams to define and operationalize future-state processes, analytics, and requirements that unlock capability, performance, and agility.
• Coordinate across transformation tracks and analytic products to ensure interdependencies are identified and managed effectively.
• Support brand adoption and implementation quality by supporting change management strategies, training, and brand stakeholder management.

Who You Are

Operational & Analytical Thinker

• Data-driven problem solver who connects metrics and insights to business performance.
• Fluent in process design, workflow optimization, and change impact assessment.
• Able to anticipate dependencies and design for scalability and efficiency.

Transformation Leader & Integrator

• Experienced in leading complex, multi-stakeholder initiatives that combine process, technology, and organizational change.
• Skilled in translating strategic vision into tangible outcomes and measurable value.
• Adept at navigating ambiguity and creating structure within dynamic environments.

Collaborative Influencer

• Builds strong partnerships across business and technology teams.
• Communicates with clarity and confidence across all levels - from operational teams to senior leadership.
• Balances empathy and accountability, inspiring teams to deliver through change.

Change Advocate & Capability Builder

• Champions adoption, sustainability, and continuous improvement.
• Recognizes that transformation is both a project and a mindset - fostering resilience and curiosity in others.

Qualifications

• Bachelor's degree required, MBA or relevant Master's preferred.
• 3-6 years of progressive experience in transformation, planning, or business operations roles within retail or consumer industries.
• Experience with process mapping and definition
• Demonstrated ability to lead cross-functional initiatives, preferably involving technology or process transformation.
• Proficiency in project and change management methodologies (e.g., RACI, governance frameworks, enablement plans).
• Strong communication and presentation skills, with experience reporting to senior leadership.

Salary Range: $119,400.00 - $155,200.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits At Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.