Gap Inc. Manager, P2M Transformation - Digital Product Creation PMO

BoF Careers; San Francisco (CA); On-site; USD 119,000 - 155,000; Full time

Benefits offered by this job

Merchandise discount for brands (50%):

Competitive PTO plan

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap Inc. is embarking on an enterprise-wide Digital Product Creation transformation (IndigoX) to reimagine product development.

The Manager, P2M Transformation - DPC drives program delivery, governance, and value realization across brands, partnering with product, design, technology, sourcing, and finance to bring priorities to life. You will translate strategy into structured programs, manage cross-functional workstreams, and champion AI-native ways of working in a fast-moving, complex

Qualifications

• 5-7 years of professional experience in managing complex, cross-functional programs across ambiguous environments.
• Proven ability to build executive-level communications with clarity and impact.
• Native AI mindset: actively embedding AI into how you operate, communicate, and deliver.

Responsibilities

• Manage end-to-end program delivery for DPC workstreams, including milestone tracking and cross-functional accountability.
• Serve as the connective tissue between DPC leadership, business owners, and technology teams.
• Build governance materials that reflect progress and value delivery for the appropriate audience.
• Identify interdependencies, elevate risks, and resolve blockers to keep timelines on track.
• Support business value tracking and benefits realization for DPC initiatives.
• Partner with change management to develop adoption plans and training strategies.
• Champion AI-native ways of working to streamline reporting and accelerate synthesis.
• Develop leadership communications to ensure clear, audience-appropriate storytelling.
• Bring external perspective and fresh thinking to improve how transformation is delivered.

Skills

Program management

Stakeholder management

AI mindset

Analytical thinking

Cross-functional leadership

Executive communication

Ambiguity navigation

Education

Bachelor's degree

Tools

AI tooling

Job description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world.

We're building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About The Role

Gap Inc. has embarked on an enterprise-wide Product to Market (P2M) Transformation - IndigoX - to reimagine our product engine operating model, strengthen end-to-end capabilities, and accelerate speed, creativity, and resilience across all brands. At the heart of IndigoX is the Digital Product Creation (DPC) pillar, which is transforming how Gap Inc. conceives, designs, and develops product through next-generation digital tools, AI-enabled workflows, and modern collaboration practices spanning the full product creation lifecycle. The Manager, P2M Transformation - DPC will serve as a critical activation partner for the DPC workstream, driving program delivery, stakeholder engagement, and business value realization. This role operates at the intersection of strategy and execution - translating transformation vision into structured, measurable programs and partnering closely with product, design, technology, sourcing, and finance teams to bring DPC priorities to life. This individual will report into the Director, P2M Transformation.

What You'll Do

• Manage end-to-end program delivery for DPC workstreams, including milestone tracking, risk management, and cross-functional accountability across brand and functional partners.
• Serve as the connective tissue between DPC transformation leadership, business owners, and technology teams - ensuring clarity of objectives, alignment on priorities, and visibility into program health.
• Build and maintain rigorous governance materials that accurately reflect program progress and value delivery, calibrated to the right audience and level of detail.
• Identify and resolve interdependencies, elevate risks proactively, and drive resolution of blockers before they impact DPC timelines or business results.
• Support business value tracking and benefits realization for DPC initiatives - connecting program milestones to financial outcomes and capability uplift.
• Partner with change management to develop adoption plans, stakeholder communications, and training strategies that support DPC capability rollout across brands.
• Champion AI-native ways of working within the DPC program - actively applying generative AI and agentic tools to streamline reporting, accelerate synthesis, and unlock new operating models for how the team delivers work.
• Develop leadership communication materials that ensure audience-calibrated storytelling and clarity on program impact, from working team to executive levels.
• Bring external perspective and fresh thinking to how the DPC program operates - introducing new methodologies, ways of working, and problem-solving approaches that challenge the status quo and raise the bar.

Who You Are

• 5-7 years of professional experience; we welcome backgrounds from consulting, technology, finance, consumer goods, apparel, or any industry where strong problem-solving, structured thinking, and complex program delivery are core to the work.
• Demonstrated experience managing complex, cross-functional programs in ambiguous environments - the ability to bring structure, clarity, and momentum to situations where neither is given.
• A native AI mindset - you don't just use AI tools, you actively look for ways to embed AI into how you and your team operate, communicate, and deliver. You're comfortable experimenting and bringing others along.
• Strong analytical and problem-solving skills - able to frame ambiguous problems, synthesize cross-functional inputs, and develop actionable recommendations grounded in logic and evidence.
• Exceptional stakeholder management skills - experienced working alongside senior leaders and cross-functional partners to influence decisions, align priorities, and operationalize strategic initiatives.
• Proven ability to build executive-level communications with clarity, precision, and audience awareness - adjusting depth and framing for different leadership contexts.
• A genuine appetite for bringing new ideas and ways of working into the organization - not just executing plans, but improving how transformation itself is delivered.
• Comfort with ambiguity and organizational complexity; able to navigate shifting priorities, manage multiple workstreams simultaneously, and adapt quickly to a dynamic environment.

Salary Range: $119,400.00 - $155,200.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits At Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.