GAP Client Success & Operations Specialist

Allied Solutions, LLC; Carmel, Northern (IN, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company 401(k) with match

Three weeks PTO

Job summary

Allied Solutions, LLC is seeking a highly autonomous professional to manage client relationships for the GAP product. You will oversee onboarding, contract changes, and regulatory compliance across multiple systems, acting as the GAP SME for internal and external stakeholders.

The role requires advanced problem-solving, cross-functional collaboration, and precise data handling to meet lender agreements and regulatory standards. Strong communication and process-improvement mindset are essential.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and work experience required.
• 3–4 years relevant experience required.

Responsibilities

• Ensure regulatory alignment and act as GAP SME for product management and compliance.
• Oversee onboarding, contracts, amendments, and lender/coverages configuration in PIMS and iQQ.
• Generate monthly reports, manage ticket requests, test systems, and proofread marketing content.

Skills

Client relationship management

Regulatory compliance

Analytical thinking

Cross-functional collaboration

Problem solving

Communication skills

Education

Bachelor's Degree

Tools

PIMS

iQQ

CRM

Job description

Allied Solutions, LLC is seeking a highly autonomous professional to manage client relationships for the GAP product. You will oversee onboarding, contract changes, and regulatory compliance across multiple systems, acting as the GAP SME for internal and external stakeholders.

The role requires advanced problem-solving, cross-functional collaboration, and precise data handling to meet lender agreements and regulatory standards. Strong communication and process-improvement mindset are essential.