Gaming Retail Keyholder - Guest Experience Lead

GameStop; Winston-Salem (NC); On-site; USD 11,709 - 15,498; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

A leading gaming retailer is looking for a Retail Keyholder in Winston-Salem, NC. The ideal candidate will assist store management, provide exceptional guest service, and maintain an organized shopping environment. Candidates should have a high school diploma, customer service experience, and a passion for video games. This full-time role offers a competitive hourly wage ranging from $8.50 to $11.25, along with benefits such as 401(k) and health insurance.

Qualifications

• Must provide proof of identity and eligibility to work in the United States; at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the shopping environment and nurture guest relationships.
• Process purchases and returns accurately via the POS system.
• Promote GameStop’s guest benefits.
• Keep store areas clean and organized.
• Conduct inventory counts and stock shelves.

Skills

Exceptional guest service skills

Excellent verbal and written communication

Ability to work in a fast-paced environment

Basic math and alphabetizing skills

Self-motivation

Education

High school diploma or equivalent

Job description

A leading gaming retailer is looking for a Retail Keyholder in Winston-Salem, NC. The ideal candidate will assist store management, provide exceptional guest service, and maintain an organized shopping environment. Candidates should have a high school diploma, customer service experience, and a passion for video games. This full-time role offers a competitive hourly wage ranging from $8.50 to $11.25, along with benefits such as 401(k) and health insurance.