Gaming Retail Keyholder: Drive Guest Service & Sales

GameStop; Springfield (IL); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Bonus incentives

Job summary

GameStop in Springfield, Illinois is looking for a Retail Keyholder to assist management and provide outstanding customer service. This role requires at least 1 year of retail experience and a high school diploma. Key responsibilities include ensuring guest satisfaction, managing transactions through POS, and maintaining store organization. Ideal candidates will have video game knowledge, strong problem-solving skills, and the ability to work flexible hours. Competitive pay between $15.50 - $18.25 per hour is offered.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Provide best-in-class guest service by greeting guests and assisting with their needs.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) system.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop in Springfield, Illinois is looking for a Retail Keyholder to assist management and provide outstanding customer service. This role requires at least 1 year of retail experience and a high school diploma. Key responsibilities include ensuring guest satisfaction, managing transactions through POS, and maintaining store organization. Ideal candidates will have video game knowledge, strong problem-solving skills, and the ability to work flexible hours. Competitive pay between $15.50 - $18.25 per hour is offered.