Gaming Retail Keyholder: Drive Guest Service & Sales

GameStop; Leominster (MA); On-site; USD 21,352 - 25,141; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Job summary

GameStop is seeking a full-time Retail Keyholder in Leominster, Massachusetts. The role focuses on providing exceptional guest service in a retail environment while supporting store management. Responsibilities include assisting customers, processing transactions, maintaining store organization, and promoting GameStop's services and products. Candidates should have a high school diploma and prefer experience in retail sales or guest service. The position offers a pay range of $15.50 - $18.25, plus benefits and possible bonuses.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best‑in‑class guest service by greeting guests and assisting their gaming needs.
• Process guest purchases and returns accurately via the Point‑of‑Sale system.
• Support store management in meeting sales and profit goals.

Skills

Exceptional guest service skills

Verbal and written communication skills

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a full-time Retail Keyholder in Leominster, Massachusetts. The role focuses on providing exceptional guest service in a retail environment while supporting store management. Responsibilities include assisting customers, processing transactions, maintaining store organization, and promoting GameStop's services and products. Candidates should have a high school diploma and prefer experience in retail sales or guest service. The position offers a pay range of $15.50 - $18.25, plus benefits and possible bonuses.