Gaming Retail Associate — Customer Experience Pro

ADP, Inc.; Seattle (WA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

PTO 19 days

Health benefits

401(k) match

Flexible spending accounts

Employee discount

Job summary

Card Kingdom in Seattle, WA seeks a Full Time Retail Sales Associate to deliver exceptional customer service in a gaming-forward environment. You will guide guests through product selection and perform POS transactions with accuracy.

The role requires lifting up to 50 lbs, HS diploma, retail experience, and a passion for board games. Benefits include PTO, health/dental/vision, 401(k) match, paid holidays, and employee discounts.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of retail or customer service experience.
• Ability to lift up to 50 lbs and work within operating hours.
• Familiarity with POS and cash handling processes.
• Interest in gaming and ability to teach games to groups.

Responsibilities

• Greet customers and assist with store navigation and purchases.
• Process transactions at the POS and on the admin website, including returns and exchanges.
• Guide customers through product selection and match to interests.
• Learn and demo games to showcase products to customers.
• Maintain product displays and store cleanliness according to standards.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Teamwork

Problem solving under pressure

Education

High School Diploma or GED

Tools

POS system

Admin website

Cash handling

Security systems

Job description

Card Kingdom in Seattle, WA seeks a Full Time Retail Sales Associate to deliver exceptional customer service in a gaming-forward environment. You will guide guests through product selection and perform POS transactions with accuracy.

The role requires lifting up to 50 lbs, HS diploma, retail experience, and a passion for board games. Benefits include PTO, health/dental/vision, 401(k) match, paid holidays, and employee discounts.