Gaming Operations Coordinator – Hybrid (Promotions & Support)

JeffreyM Consulting; Bellevue (WA); Hybrid; USD 61,992 - 68,880; Full time

Benefits offered by this job

401k

PTO

Laptop

Life Insurance

Disability Insurance

AD&D coverage

Short-term Disability

Vision

Job summary

JeffreyM Consulting is seeking a Gaming Operations Coordinator to join our client’s team in Bellevue, WA. This hybrid role is three days on-site with the rest remote, focusing on promo execution (~60%) and support/ticketing (~40%).

You’ll set up promotions, manage assets, coordinate with localization, keep calendars on track, field developer questions, escalate issues, and maintain Confluence documentation. It’s a generalist role with strong operational focus and autonomy.

Qualifications

• 2–4 years of experience in the gaming industry or a similar fast-paced environment.
• Familiarity with Steam (even just as a long-time user/player counts).
• Strong Excel skills (e.g., Text to Columns, highlight duplicates, basic tables).
• Comfortable working in internal tools—even if they’re clunky or don’t have much UI polish.
• Strong multitasking skills—you can juggle several threads at once without dropping the ball.
• Great communicator, especially when working with external partners or developers.

Responsibilities

• Set up and manage platform promotions on the backend.
• Keep track of the promo calendar and related tasks—like sending assets for localization and coordinating with external marketing folks.
• Handle inbound support requests from game devs, answering FAQs and escalating trickier issues.
• Spot recurring issues, bugs, or clunky processes and help flag them to the team.
• Update and maintain documentation (using Confluence).
• Tackle random operational tasks as they come up.

Skills

Gaming industry experience

MS Excel

Steam familiarity

Communication

Multitasking

Tools

Confluence

Steamworks exposure

Job description

JeffreyM Consulting is seeking a Gaming Operations Coordinator to join our client’s team in Bellevue, WA. This hybrid role is three days on-site with the rest remote, focusing on promo execution (~60%) and support/ticketing (~40%).

You’ll set up promotions, manage assets, coordinate with localization, keep calendars on track, field developer questions, escalate issues, and maintain Confluence documentation. It’s a generalist role with strong operational focus and autonomy.