Games Operations Manager

ENI-ONE.LTD; Iola (IL); On-site; USD 113,000 - 203,000; Full time

Job summary

ENI-ONE.LTD is seeking a Games Operations Manager to own the games portfolio across brands and platforms in Haifa. You will combine gaming expertise, technical understanding, and commercial acumen to ensure a high‑quality catalog and optimal performance.

Collaborate with Product, CRM, BI, QA and providers, driving improvements and delivering results. You will manage the game database, oversee QA standards, and act as the go‑to games expert, translating data into strategic actions while

Qualifications

• 1–2 years of relevant experience in iGaming or game operations.
• Hands-on experience with PC/desktop games; mobile games alone is not sufficient.
• Strong knowledge of slot games and game mechanics, betting, rewards, RTP, and player behavior.
• Experience working with Product, CRM, QA, BI/Data, and Technology teams.

Responsibilities

• Own the Games Database across platforms and brands.
• Define and maintain QA standards and ensure game quality.
• Support internal teams with game mechanics and performance insights.
• Identify and resolve core game-related issues (RTP, abuse, risk).
• Manage relationships with game providers and onboard new partners.
• Collaborate with BI teams to analyze performance and translate data into actions.
• Partner with Product to optimize portfolio, positioning, and costs.
• Act as hands-on problem solver to drive delivery and ownership.
• Support marketing and promotional activities with game positioning.

Skills

iGaming knowledge

Operational skills

Commercial mindset

Cross-functional collaboration

Data analysis

Tools

BI tools

CRM systems

Job description

We are looking for a Games Operations Manager to join the Product team in Haifa and take ownership of the games portfolio across brands and platforms.

This is a hands‑on, independent role for someone who combines strong gaming/iGaming knowledge, technical understanding, operational skills, and a commercial mindset. You will work closely with game providers, Product, CRM, BI/AI, QA, and other business teams to ensure the games catalog is accurate, competitive, high-quality, and performing at its best.

What You’ll Do

• Own the Games Database — Maintain and optimize the games catalog across platforms and brands, including naming, ordering, tagging, categorization, and visual assets.
• Manage Game Quality — Define and maintain QA standards and work hands‑on to ensure games meet quality and technical requirements.
• Be the Games Expert — Support internal teams, particularly CRM and Product, with knowledge of game mechanics, player behavior, rewards, betting logic, and game performance.
• Monitor Game Performance & Issues — Identify and resolve core game‑related issues, including RTP discrepancies, player abuse, risk exposure, and other operational or technical challenges.
• Work with Game Providers — Manage relationships with game studios/providers, onboard new providers, source new games, and drive issues through to resolution.
• Analyze Performance — Work with BI/AI teams to create and analyze reports and translate data into actionable product and business decisions.
• Optimize the Portfolio — Partner with Product to improve game performance, portfolio mix, positioning, and associated costs.
• Drive Things Forward — Act as a hands‑on problem solver who can work independently, take ownership, coordinate multiple stakeholders, and make sure things actually get done.
• Support Marketing & Commercial Activities — Bring a marketing-oriented mindset to game positioning, portfolio visibility, promotions, and player engagement.

Requirements

• 1–2 years of relevant experience in iGaming, online gaming, games operations, game management, content operations, or a related role.
• Hands‑on experience with PC/desktop games — experience with mobile games only is not sufficient.
• Proven experience and strong understanding of slot games.
• Deep understanding of game mechanics, betting, rewards, RTP, player behavior, and gaming systems.
• Good knowledge of game providers, studios, and the wider gaming/iGaming industry.
• Strong technical orientation and the ability to understand systems, identify issues, work with technical teams, and drive solutions forward.
• Experience working cross‑functionally with teams such as Product, CRM, QA, BI/Data, and Technology.
• Comfortable working with data, reports, and performance metrics; familiarity with BI/AI tools is an advantage.
• Strong communication and relationship‑management skills, particularly with external providers and vendors.
• A commercial and marketing mindset with an understanding of how games can be positioned, promoted, and optimized for player engagement.
• Highly organized, detail‑oriented, and able to work independently and manage multiple priorities in a fast‑paced environment.
• Proactive, hands‑on, and solution‑oriented approach with a strong sense of ownership.

Location

Haifa, Israel

If you are passionate about games, understand what makes a game successful, and enjoy combining gaming expertise, technology, operations, and business , we’d love to hear from you.

Privacy Note:

As part of our commitment to data privacy and GDPR standards, all CVs and personal information will be handled confidentially and used solely for recruitment purposes. Your data will be stored securely and not shared without your consent.

If you prefer your data not be retained beyond the current process, please let us know, and it will be deleted accordingly.