Games Host: Flexible Hours, Memorable Guest Experiences

Herschend Family Entertainment; Glen (NH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Free park admission

Employee events

Cross-training

Job summary

Story Land in New Hampshire is seeking a friendly Games Host for the Happy Hauntings season. You will greet guests, describe games, and assist with merchandise in our gift shops, delivering a fun and safe guest experience across Story Land locations.

Fluency in English is required; bilingual skills are a plus. The role offers a flexible schedule including evenings and weekends, with opportunities to cross-train across departments and enjoy free park admission on days off.

Qualifications

• No formal education required
• Fluent English; bilingual skills a plus
• Prior customer service or retail experience helpful

Responsibilities

• Greet guests with a smile and assist with questions about merchandise or games
• Explain game rules and directions and keep areas organized and safe
• Upsell and promote merchandise using suggestive selling techniques
• Operate POS to finalize purchases and handle transactions
• Maintain clean, stocked retail spaces and refold/re-hang items as needed
• Report guest concerns or issues to leadership and assist across departments as needed
• Engage guests to create a fun, interactive experience
• Assist with game areas, ensuring items are well stocked and area neat
• Provide a positive, friendly experience that encourages return visits

Skills

Customer service

Sales/upselling

Communication

Tools

POS system

Job description

Story Land in New Hampshire is seeking a friendly Games Host for the Happy Hauntings season. You will greet guests, describe games, and assist with merchandise in our gift shops, delivering a fun and safe guest experience across Story Land locations.

Fluency in English is required; bilingual skills are a plus. The role offers a flexible schedule including evenings and weekends, with opportunities to cross-train across departments and enjoy free park admission on days off.