Game Runner

BEAT THE BOMB

Washington (District of Columbia)

On-site

USD 37,000 - 46,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Paid time off

401k plan

$500 Annual Learning Stipend

Referral Bonuses

Medical, dental and vision insurance

Transit Benefits

Life Insurance

Free beverages and discounted meals

Career advancement

Friends & family ticket discounts

Job summary

BEAT THE BOMB in Washington DC is seeking a friendly Game Runner to help guests dive into immersive, real-life video game experiences. You will greet players, prep game rooms, manage onboarding waivers, and support a fast-paced event environment.

Join a dynamic team that values positivity, teamwork, and a love of live events. Weekend availability is required, and you’ll proudly help deliver memorable, family-friendly adventures to groups and corporate teams alike.

Qualifications

Be positive, responsible, and forward-thinking.
Must be great with groups and able to manage crowds.
Weekend availability and willingness to be physically active.

Responsibilities

Welcome customers and ensure rooms are prepped for gameplay.
Assist with check-in and help players start the game.
Keep customer areas clean and presentable.
Assist with onboarding, waivers, and setting up Bomb Rooms.
Capture moments with customers and support teammates.

Skills

Group management

Customer service

Energetic

Tech interest

Problem solving

Calm under pressure

Weekend availability

Job description

The Company

BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. We use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. In our classic Mission experience, teams wearing hazmat suits go through a series of interactive game rooms, including a laser maze, before facing the World's Largest Paint, Slime, and Foam Bomb! Our original Brooklyn location opened in 2018. We now have locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. We've hosted over 500,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is one of the highest rated experiences in all 5 markets. We offer a full range of special event services including STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. We also have a virtual team building platform called Beat The Bomb Virtual, serving remote teams across the globe. Our #1 goal is to ensure every player has a BLAST!

The Company

The DC Location

Located in DC's hippest new neighborhood, Ivy City, DC, this marks our third location in the nation, and opened in February 2023. The 10,000+ square foot location offers our classic Mission experiences with glass-walled bomb rooms; 7 immersive arcade lounges ('Game Bays'); street food and a full selection of beer, wine, cocktails & signature slushies @ The Bomb Bar; a beer garden with sports viewing; and several dedicated private event spaces for large groups. The Bomb DC has already emerged as one of the highest rated experiences in DC with over 5,000 5-star reviews on Google and has welcomed nearly 50,000 customers in less than 6 months.

Essential Duties & Responsibilities

Front of House (FOH) Focus:
- Always make customers feel welcome, and excited to be at Beat The Bomb
- Ensure all game rooms are prepped, tested and ready for gameplay.
- Assist Managers with customer check-in as needed
- Make sure customers are properly set up for the game in a timely manner
- Make sure all customer areas are presentable and clean
  - Game Rooms
  - Bathroom
  - Party Room
- Pictures! Always offer to help capture the moment with customers whenever you can
- Head on a swivel! Down time in your area? Always ask, "where else can I help?"
Back of House (BOH) Focus:
- Assist teams with suits, onboarding and waivers
- Start a team in the game if needed
- Ensure Bomb Rooms are set up to start the day and prior to each team's entry into the bomb room
- Maintain a safe environment and facilitate a safe experience for our customers and fellow team members - everyone appreciates feeling taken care of!
- Engage and have fun, then engage again and have more fun...with our customers!
- Pictures! Always offer to help capture the moment with customers whenever you can
- Assist Front of house team members with getting teams set up

The Ideal Game Runner

Embodies Beat The Bomb's Values:
- Bring Positivity
- Take Responsibility
- Build The Future
- CREATE THE FUN
Isn't afraid to get messy...it's a paint blast facility after all!
Is great with groups! We love to party... and Game Runner's need to excel in commanding groups of all kinds - birthdays, corporate teams, family reunions and beyond!
Has an interest in live experiences / digital gaming
Loves people! They thrive when engaging with others... both teammates and customers alike!
The ultimate teammate - they are ready to jump in and help wherever and whenever necessary!
Has a strong aptitude for technology and/or an interest and excitement to learn
Is solution oriented
Remains calm when faced with external pressures
Is friendly, outgoing and inclusive
Is a weekend warrior! (must be available to work weekends)
Doesn't mind physical activity... our paint buckets can weigh up to 50 lbs

What We Offer