Game Day Table Crew - OPS

University of North Florida; Jacksonville (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

The University of North Florida’s Athletics Game Day Table Crew provides customer service and game-day support at athletic events. Crew members assist with fan engagement, announcing, and game operations to help ensure a positive experience for student-athletes, fans, alumni, sponsors, and guests.

This position is ideal for individuals interested in sports administration, event management, customer service, and athletics operations, offering hands-on learning in event operations, fan engagement,

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to interact professionally with diverse groups of fans, student-athletes, coaches, staff, donors, and guests.
• Dependable, punctual, and able to work independently and as part of a team.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide excellent customer service and answer questions from event attendees.
• Help with setup and breakdown of game-day tables, signage, and materials.
• Distribute promotional items, programs, giveaways, and event information.
• Report issues, concerns, or customer service needs to supervisors promptly.
• Perform other game-day operational duties as assigned.

Skills

Customer service

Strong communication

Professional interaction

Dependable

Punctual

Teamwork

Stamina lifting 25 lbs

Job description

Department

Athletics, Marketing-OPS

Compensation

$15.00 Hourly

Required Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to interact professionally with diverse groups of fans, student-athletes, coaches, staff, donors, and guests.
• Dependable, punctual, and able to work independently and as part of a team.
• Ability to stand for extended periods and lift up to 25 pounds.

Position Summary

The UNF Athletics Game Day Table Crew provides customer service and game-day support at athletic events. Crew members assist with general fan engagement, announcing, and game operations to help ensure a positive experience for student-athletes, fans, alumni, sponsors, and guests.

This position is ideal for individuals interested in sports administration, event management, customer service, and athletics operations.

Essential Duties and Responsibilities

• Provide excellent customer service and answer questions from event attendees.
• Help with setup and breakdown of game-day tables, signage, and materials.
• Distribute promotional items, programs, giveaways, and event information.
• Report issues, concerns, or customer service needs to supervisors promptly.
• Perform other game-day operational duties as assigned.

Work Schedule

• Hours are based on UNF Athletics event schedules.
• Evening, weekend, holiday, and occasional daytime availability is needed.
• Typical shifts range from 3 to 6 hours depending on the event.

Learning Opportunities

Employees will gain hands-on experience in:

• Athletics event operations
• Customer service and fan engagement
• NCAA Division I athletics administration
• Event logistics and game-day execution

Statement(s) of Understanding

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX CoordinatorThe holder of this position is responsible for any NCAA and Atlantic Sun Conference bylaws and guidelines that a member of the UNF Athletic Compliance Department provides in addition to all UNF regulations. The individual must also assure that NCAA, Conference and UNF regulations are followed to the best of their knowledge and any violations thereof are reported to UNF Athletic Compliance.

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.