Game Day Guest Services Lead

The Phillies - Internal Postings; Pennsylvania; On-site; USD 35,000 - 50,000; Part time

Job summary

The Phillies - Internal Postings are seeking a Game Day Supervisor, Guest Services to ensure a smooth operation during events at Citizens Bank Park. The role includes overseeing staff, enforcing policies, and ensuring exceptional customer service.

Candidates should have at least 3 years of relevant experience, strong leadership skills, and the ability to engage effectively with guests and staff. This position requires working in a dynamic environment and maintaining professionalism throughout events.

Qualifications

• Minimum 3 years of employment with The Phillies or equivalent experience.
• Previous experience supervising or managing a team is preferred.
• Strong working knowledge of incident reporting systems.

Responsibilities

• Oversee staff during games and events for efficient operations.
• Act as primary contact for staff, guests, and management.
• Ensure compliance with policies and maintain a safe environment.

Skills

Team management

Customer service

Communication

Attention to detail

Job description

The Phillies - Internal Postings are seeking a Game Day Supervisor, Guest Services to ensure a smooth operation during events at Citizens Bank Park. The role includes overseeing staff, enforcing policies, and ensuring exceptional customer service.

Candidates should have at least 3 years of relevant experience, strong leadership skills, and the ability to engage effectively with guests and staff. This position requires working in a dynamic environment and maintaining professionalism throughout events.