Gallery Attendant

Chihuly Garden & Glass - Main; Seattle (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with company match

Paid holidays

Job summary

Chihuly Garden and Glass is seeking a Gallery Attendant to provide a safe, welcoming environment for Guests and Team Members at the Seattle Center exhibition. You will help manage guest flow, share information about the artwork, and support day-to-day operations across departments in a fast-paced setting.

The role emphasizes excellent guest service, a professional appearance, and the ability to engage diverse visitors while following policies and safety procedures.

Qualifications

• Proven guest service skills.
• Professional appearance and attitude.
• Interest in museums and visual art is a plus but not required.
• Ability to effectively communicate in English.
• Knowledge of Seattle and surrounding area preferred.

Responsibilities

• Promote a positive, courteous, and professional attitude and appearance to guests and team members.
• Circulate through posts to deter vandalism, theft or negligence and ensure guest safety.
• Interact with the public in a courteous and respectful manner while upholding policies.
• Monitor exhibition areas and report concerns to management or security.
• Assist in opening/closing routines and daily operations with other departments.
• Provide information about the exhibition and assist with interpretation of artwork.

Skills

Guest service

Professional appearance

Effective English communication

Local knowledge of Seattle

Team player

Calm under pressure

Education

High school diploma or equivalent

Job description

Description

Center Art LLC, managed by the Space Needle LLC, is partnering with Chihuly Studio to operate the Chihuly Garden and Glass Exhibition on the Seattle Center grounds next to the Space Needle.

GENERAL POSITION SUMMARY:

The Gallery Attendant supports Center Art’s organization mission, vision and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, personalization, accountability and ownership.

The Gallery Attendant will provide a safe & secure environment for Guests, Team Members, collection, integrity of the facilities, garden and grounds. Consistent commitment to daily engagement with Guests and other visitors in accordance with the Exhibition’s program standards to support an experience of excellence which is both welcoming and invigorating. This position will also oversee the safety of the art and Guests within assigned posts. Work with other departments to maintain and control an even flow of all Chihuly Garden and Glass Exhibition Guests.

PRIMARY FUNCTIONS:

• Promote a positive, courteous, and professional attitude and appearance to all Chihuly Garden and Glass Exhibition, Team Members, and Guests.
• Circulate frequently through assigned posts to deter acts of vandalism, theft or negligence and ensure the safety of Guests; remain alert and watchful at all times.
• Interact with the public in a courteous and respectful manner while upholding company policies.
• Monitor exhibition areas within post to ensure that any causes for concern are immediately communicated to the management or security personnel.
• Understand and evaluate the Guest journey, providing insight to daily Gallery experiences during periods of peak visitation.
• Provide information, answer questions and assist in interpretation of the artwork with all Guests.
• Assist in exhibition evaluations and data collecting.
• Audit cleanliness and participate in minor cleaning of art areas.
• Assist in opening and closing exhibition department routines.
• Work with other departments in day-to-day operational activities.

OTHER RESPONSIBILITIES:

• Sensitivity to Guest’s learning styles and interpretation of the art.
• Provide information about all areas of the Chihuly Garden and Glass Exhibition.
• Maintain working knowledge of all Chihuly Garden and Glass Exhibition policies and procedures.
• Know Chihuly Garden and Glass Exhibition emergency and fire/life/safety procedures.
• Confidently respond and reassure the Guests in times of emergency and participate as needed in emergency procedures.
• Assist in training new Team Members.
• Know and follow lost and found procedures.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Proven great guest service skills.
• Professional appearance and attitude.
• Interest in museums and visual art a plus but not required.
• Ability to effectively communicate using the English language.
• Knowledge of Seattle and surrounding area preferred.
• Team player attitude.
• Ability to react quickly and correctly in a fast paced environment.
• Comfortable working with a diverse population and varied point of views.
• Excitement for learning and teaching.
• Attention to detail and accuracy.
• Ability to see near, far, and adjust focus in different lighting settings.
• High school diploma or equivalent.

Full Time, Hourly Position

Starting Rate: $21.30 -$21.30 / hour

Eligible for a performance-based increase after a successful 90-day review.

Benefits include:

• Medical, Dental, Vision, Life, Long Term Disability
• 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
• Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1 st.
• Paid Holidays (7 per year)
• Paid sick leave
• Vacation pay (3 weeks accrual after one year of service)
• Tuition reimbursement of 50%, up to $ 2500 / year
• New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
• 35% discount for many purchases at our Retail and F&B Experiences (Discount not applied towards alcohol or admission ticket purchases)
• 4 friends and family admission tickets per year
• Charitable Contributions / Matching Gift, up to $500 year
• $50 / month towards orca card or parking

At Chihuly Garden and Glass, we believe in building a vibrant community by connecting people to art in meaningful ways. As an equal opportunity employer, we make all employment decisions without regard to race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.