GA DBHDD - Telecommunications Solutions Coordinator

Expedite Talent Solutions; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Expedite Talent Solutions is seeking a Telecommunications Solutions Coordinator to plan, coordinate, and implement enterprise telecom, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities in the Metro Atlanta area.

The role involves managing vendor coordination, project schedules, risk management, and reporting to leadership, ensuring modernization and governance of critical infrastructure with a focus on delivering technology solutions aligned with agency

Qualifications

• Bachelor’s degree in information technology, Business Administration, Engineering, or related field.
• PMP certification.
• 5 years of project/program management experience.
• Experience managing telecommunications, network, and infrastructure projects.
• Strong vendor management experience.
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure.

Responsibilities

• Plan, coordinate, and implement enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities.
• Develop project plans, schedules, milestones, and resource requirements.
• Manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across DBHDD facilities and stakeholders.
• Provide project status reporting to leadership.

Skills

PMP certification

Project management

Vendor management

VoIP

Networking

Infrastructure

Education

Bachelor’s degree in IT/Engineering/Business

Tools

Cisco equipment

VoIP systems

Asset management systems

Job description

Short Description: Under supervision, applies project management knowledge, skills, tools, and techniques in supporting project leads. Drives the development and application of project management methodology and culture.

Complete Description: Must be local to Metro Atlanta.

Position Summary: The Telecommunications Solutions Coordinator is responsible for planning, coordinating, and implementing enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities. This role manages vendor coordination, technology modernization initiatives, implementation activities, and strategic infrastructure planning to ensure the successful delivery of technology solutions aligned with agency objectives.

Key Responsibilities: Technology Planning & Project Delivery

• Telecommunications, network, infrastructure, and voice modernization projects.
• Develop project plans, schedules, milestones, and resource requirements.
• Manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across DBHDD facilities and stakeholders.
• Provide project status reporting to leadership.

Infrastructure Modernization

• Develop and manage infrastructure upgrade roadmaps for:
• Voice Services (VoIP/HVS)
• Data Networks
• Wireless Infrastructure
• Fiber and Structured Cabling
• Public Address Systems
• HVAC Monitoring Systems
• Fire Alarm Infrastructure
• Cisco Endpoint Refresh Programs
• Support implementation of emerging technologies and infrastructure enhancements.

Telecommunications & Voice Services

• HVS/VoIP transformation initiatives.
• Develop implementation strategies for voice modernization projects.
• Coordinate site assessments, inventory reviews, equipment staging, deployment, and migration activities.
• Ensure successful transition from legacy voice platforms.

Vendor & Contract Management

• Maintain partnerships with telecommunications carriers and technology vendors.
• Coordinate vendor deliverables and project commitments.
• Participate in technology evaluations and vendor selection processes.
• Monitor vendor performance and contractual obligations.

Asset & Infrastructure Governance

• Oversee inventory management and reconciliation efforts.
• Ensure infrastructure assets are properly documented in Asset Management systems.
• Coordinate technology refresh initiatives and equipment lifecycle management.

Special Projects

• Assist in enterprise-wide infrastructure initiatives.
• Coordinate network integration projects.
• Support agency strategic technology initiatives.

Qualifications

• Bachelor’s degree in information technology, Business Administration, Engineering, or related field.
• PMP certification.
• 5 years of project/program management experience.
• Experience managing telecommunications, network, and infrastructure projects.
• Strong vendor management experience.
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure.