GA - Clinical Program Coordinator

Health Connect America; Dalton (GA); On-site; USD 65,000 - 88,000; Full time

Job summary

Health Connect America, a Georgia-based behavioral health provider, seeks a Clinical Program Coordinator for Georgia HOPE to support clinical operations, mentor staff, and help programs run smoothly in homes, schools, and communities.

In collaboration with program directors and clinicians, you will promote best practices, ensure quality and compliance, and balance leadership with direct client care as needed. Your work will empower teams to deliver compassionate, evidence-based care.

Qualifications

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health field.
• Current licensure or license eligibility as required by state regulations (e.g., LPC, LCSW, LMFT).
• Experience providing clinical behavioral health services, with leadership or supervisory experience preferred.
• Strong knowledge in behavioral health assessment, treatment planning, documentation, and compliance with state, payer, and accreditation standards.
• Demonstrated leadership, communication, organizational, and problem-solving skills, with ability to mentor staff, coordinate operations, and manage multiple priorities.
• Proficiency with electronic health record (EHR) systems and Microsoft Office, plus a valid driver's license and ability to travel.

Responsibilities

• Support daily clinical and operational functions: care coordination, admissions, staff scheduling, documentation compliance, billing support, and communications with referrals, clients, and partners.
• Mentor staff, model best practices, support supervision, onboarding, and ongoing training.
• Review clinical documentation for quality, accuracy, and compliance with standards.
• Assist program growth with recruitment, planning, budgeting, and performance improvement.
• Provide direct clinical services when directed by the Program Director, ensuring timely notes and compliance with requirements.
• Foster professionalism, collaboration, quality improvement, and culturally responsive care.

Skills

Leadership

Clinical supervision

Communication

Problem solving

Mentoring staff

Coordination

Education

Master's degree in Counseling, Social Work, LMFT/LCSW/LPCC

Licensed or license eligible (LPC/LCSW/LMFT)

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Some careers are just jobs. This one is different. At Georgia HOPE, the work you do every day creates meaningful change for children, families, and individuals who need it most.

We're a Georgia-based behavioral health provider on a mission to instill hope, empower lives, and strengthen communities. Our team specializes in supporting individuals facing emotional and behavioral challenges—often those who have experienced trauma, instability, or significant life stressors. We deliver services directly in the homes, schools, and communities where our clients live and grow, because real progress happens when care is personalized, strengths-focused, and meets people where they are.

As part of the Health Connect America family—a COA-accredited organization serving children, families, and adults across nine states—you'll have the resources, support, and professional development of a larger organization, paired with the close-knit, mission-focused culture that defines our work.

If you’re looking for a career where your impact is visible, your growth is supported, and your work truly matters, you’ll find it here.

Health Connect America Family of Brands

If you're someone who believes exceptional behavioral health care is built through strong clinical leadership, operational excellence, and supporting both clients and colleagues, this role was built for you.

As a Clinical Program Coordinator at Georgia HOPE, you'll play a vital role in ensuring the delivery of high-quality behavioral health services by supporting clinical operations, mentoring team members, and helping programs run smoothly. Working alongside clinical and operational leaders, you'll strengthen service delivery while promoting best practices, accountability, and exceptional client care.

What You'll Do

As a Clinical Program Coordinator, you'll provide clinical, operational, and administrative support that helps both clients and staff succeed. Your work will be collaborative, leadership-focused, and centered on maintaining quality, compliance, and positive outcomes. Day to day, you can expect to

• Support the day-to-day clinical and operational functions of the program, including care coordination, admissions, staff scheduling, documentation compliance, billing support, and communication with referral sources, clients, and community partners.
• Serve as a clinical resource and mentor by modeling best practices, promoting accountability, participating in treatment team meetings, and supporting staff development, licensure supervision, onboarding, and ongoing training.
• Review clinical documentation for quality, accuracy, and compliance while ensuring services meet organizational standards, payer requirements, and accreditation expectations.
• Assist with program growth and operational initiatives, including recruitment, marketing, strategic planning, budgeting support, meeting facilitation, and performance improvement activities.
• Provide direct clinical services to assigned clients, when requested by the Program Director, while maintaining timely documentation and adherence to all clinical, state, and payer requirements.
• Foster a culture of professionalism, collaboration, quality improvement, and culturally responsive care while supporting the organization's mission and ensuring compliance with all applicable policies and regulations.

What to Expect

This is a leadership role that combines clinical expertise with operational coordination. You'll partner closely with Program Directors, clinicians, and administrative staff to ensure high-quality service delivery while supporting the professional growth of your team and the continued success of the program.

Your schedule may include a combination of administrative responsibilities, staff mentorship, meetings, documentation review, and, when needed, direct client care in community-based settings.

Success in this role requires strong clinical judgment, excellent organizational and communication skills, the ability to balance multiple priorities, and a commitment to fostering a collaborative, accountable, and client-centered culture.

We welcome candidates

We welcome candidates who are passionate about advancing high-quality behavioral health services through clinical leadership, operational excellence, and team collaboration. If you're committed to mentoring others, driving quality care, and making a meaningful impact in your community, we'd love to hear from you. Successful candidates will bring

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field
• Current licensure or license eligibility as required by state regulations (e.g., LPC, LCSW, LMFT)
• Experience providing clinical behavioral health services, preferably in community-based settings, with prior leadership or supervisory experience preferred
• Strong clinical knowledge in behavioral health assessment, treatment planning, documentation, and compliance with state, payer, and accreditation standards
• Demonstrated leadership, communication, organizational, and problem-solving skills, with the ability to mentor staff, coordinate operations, and manage multiple priorities in a fast-paced environment
• Proficiency with electronic health record (EHR) systems and Microsoft Office, along with a valid driver's license, reliable transportation, and the ability to travel throughout the community as needed

Be Well with Us

We know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self—professionally and personally

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP), including 8 mental health counseling sessions annually—because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work—exclusive savings and perks for everyday life

Ready to Make a Difference?

Join a team where your contributions truly matter.

Employment is contingent upon the successful completion of a comprehensive background investigation.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.