FX Payments Digital Product Leader (VP)

J.P. Morgan; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Product Manager in Digital & Design Access to guide end-to-end product life cycles, voice the customer, and develop profitable FX products that deliver client value.

You will collaborate with cross-functional teams to ensure scalable, resilient, and high-quality offerings that exceed expectations. You will own the backlog, lead discovery, and drive key metrics while coordinating incident responses and risk management in a fast-paced, matrixed environment.

Qualifications

• 5+ years of experience in product management or a related domain area.
• Advanced knowledge of the product development lifecycle, design, and data analytics.
• Proven ability to lead end-to-end product lifecycle activities including discovery, ideation, development, and value management.
• Experience with cross-functional collaboration across business partners, technology, UI/UX, QA, and UAT.

Responsibilities

• Owns, maintains, and develops a product backlog aligned to the strategic roadmap and value proposition.
• Develops an FX product strategy and vision delivering customer value.
• Leads discovery efforts and market research to uncover solutions for the roadmap.
• Builds metrics to track cost, features, functionality, risk posture, and reliability.
• Supports incident response and communicates product deliverables during outages.
• Mitigates risk and escalates issues, driving creative solutions.
• Promotes a security-first mindset and mentors the team for improvement.
• Communicates clearly and builds shared understanding across stakeholders.
• Fosters a collaborative, “one team” mentality and builds strong relationships.
• Recognizes successes and identifies opportunities for improvement.

Skills

Product management

Product lifecycle

Cross-functional leadership

Data analytics

FX banking knowledge

Stakeholder management

Risk awareness

Communication skills

Job description

JPMorgan Chase & Co. seeks a Product Manager in Digital & Design Access to guide end-to-end product life cycles, voice the customer, and develop profitable FX products that deliver client value.

You will collaborate with cross-functional teams to ensure scalable, resilient, and high-quality offerings that exceed expectations. You will own the backlog, lead discovery, and drive key metrics while coordinating incident responses and risk management in a fast-paced, matrixed environment.