FX Operations Lead

Payoneer Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Payoneer Inc. is seeking an FX Operations Lead to ensure the accuracy and reliability of FX rates displayed to customers across payment and conversion flows. The role involves monitoring external providers, validating controls, investigating discrepancies, and aligning with banking and liquidity partners.

Hybrid, full-time position working with Product, Treasury, Finance, R&D, and Operations teams to support stable FX operations and process improvements.

Qualifications

• Bachelor’s degree in Finance, Economics, Business Administration, Industrial Engineering, or a related field.
• 5+ years of experience in FX operations, payments operations, treasury operations, or a related fintech/banking environment.
• Strong understanding of foreign exchange markets, FX rates, payment flows, and operational risk.
• Experience with operational controls, monitoring, and incident management.
• Ability to analyze complex operational issues and drive resolution across multiple stakeholders.

Responsibilities

• Monitor and validate FX rates across customer-facing payment and conversion flows.
• Perform daily operational controls and checks for live and end-of-day FX rates.
• Investigate and resolve FX discrepancies, operational issues, and payment-related incidents.
• Support monitoring of FX configurations, thresholds, and provider integrations.
• Work closely with internal stakeholders including Product, Treasury, Finance, R&D, and Operations teams.
• Support process improvements and operational efficiency initiatives.
• Maintain accurate operational documentation and escalation processes.

Skills

FX operations

Payments operations

Operational risk management

Analytical problem solving

Stakeholder collaboration

Education

Bachelor’s degree in Finance, Economics, Business Administration, Industrial Engineering, or related field

Job description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

FX Operations Lead

Role summary:

The FX Operations lead is responsible for ensuring the accuracy and reliability of FX rates displayed to Payoneer customers across payment and conversion flows.
The role focuses on monitoring FX rates from external providers, validating operational controls, investigating discrepancies, and ensuring alignment with the rates received from banking and liquidity partners.
This position works closely with Product, R&D, Treasury, Finance, and Operations teams to support stable and efficient FX operations.

Hybrid

Full-time

What you'll do:

• Monitor and validate FX rates across customer-facing payment and conversion flows.


• Perform daily operational controls and checks for live and end-of-day FX rates.


• Investigate and resolve FX discrepancies, operational issues, and payment-related incidents.


• Support monitoring of FX configurations, thresholds, and provider integrations.


• Work closely with internal stakeholders including Product, Treasury, Finance, R&D, and Operations teams.


• Support process improvements and operational efficiency initiatives.


• Maintain accurate operational documentation and escalation processes.

Who you are:

• Bachelor’s degree in Finance, Economics, Business Administration, Industrial Engineering, or a related field.


• 5+ years of experience in FX operations, payments operations, treasury operations, financial operations, or a related fintech/banking environment.


• Strong understanding of foreign exchange markets, FX rates, payment flows, and operational risk.


• Experience working with FX data providers is an advantage.


• Experience with operational controls, monitoring, and incident management.


• Ability to analyze complex operational issues and drive resolution across multiple stakeholders.


• High attention to detail with strong analytical and problem-solving capabilities.


• Experience working in fintech, banking, or payments environments is an advantage.


• Knowledge of FX pricing and payment flows.


• Process improvement and automation mindset.

The Payoneer Ways of Working

Act as our customer's partner on the inside

Learning what they need and creating what will help them go further.

Do it. Own it.

Being fearlessly accountable in everything we do.

Continuously improve

Always striving for a higher standard than our last.

Build each other up

Helping each other grow, as professionals and people.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.