FX & Cross-Border Payments Product Lead

JP Morgan Chase; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Kinexys in New York seeks a Senior Product Associate to drive development and optimization of FX and cross-border payments products, informed by user research and metrics.

You will partner with Sales, Coverage, Technology and Operations to translate client needs into prioritized product direction and scalable solutions.

You thrive in ambiguity, own end-to-end delivery, and champion customer outcomes from discovery through launch.

Qualifications

• 3+ years of experience or equivalent in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Strong written and verbal communication skills; able to align stakeholders and drive decisions.
• Comfortable engaging with technical concepts: able to specify how a system should work and learn underlying technology quickly.
• Experience or demonstrated interest in Payments (Cross-border), FX, Blockchain, Cloud technologies.

Responsibilities

• Own the development and delivery of Kinexys product initiatives, primarily in FX and cross-border payments, while partnering across the broader product suite as needed.
• Help develop product strategy and shape a product vision that delivers clear value to customers.
• Lead product discovery in tight partnership with Sales and client coverage—turning client feedback and pipeline signals into clear problem statements, prioritization, and shipped solutions.
• Translate problems into execution-ready requirements (user journeys, workflows, edge cases, acceptance criteria) and drive crisp decisions on scope, sequencing, and trade-offs.
• Work with Technology partners to design, build, test, and launch new features and products, aligning on how the system should work, how it will be operated, and what the acceptance criteria will be.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience. Drive delivery end-to-end: manage dependencies across functions, remove blockers, and maintain momentum from concept through launch.
• Drive alignment across Technology, Operations, Sales, Legal, Risk, and Controls to deliver product initiatives that are commercially viable and operationally sound.
• Own the post-launch feedback loop: monitor outcomes, capture partner feedback, and iterate to improve reliability, usability, and adoption
• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Skills

Product management

Stakeholder alignment

Communication

Technical fluency

Data analytics

Cross-functional collaboration

Payments

Job description

Kinexys in New York seeks a Senior Product Associate to drive development and optimization of FX and cross-border payments products, informed by user research and metrics.

You will partner with Sales, Coverage, Technology and Operations to translate client needs into prioritized product direction and scalable solutions.

You thrive in ambiguity, own end-to-end delivery, and champion customer outcomes from discovery through launch.