Cross Currency Payments- Senior Product Associate

JPMorgan Chase; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in Jersey City seeks a Senior Product Associate for Cross Currency Payments to drive product development and optimization through user research and customer feedback. You will collaborate across functions to shape the roadmap and deliver innovative solutions.

The role emphasizes analyzing metrics, writing epics and user stories, and translating business objectives into measurable outcomes, while mitigating risks in cross-currency products.

Qualifications

• 3+ years of experience in product management or a related domain.
• Proficient knowledge of the product development life cycle.
• Experience in discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Strong analytical skills.
• Ability to develop collaborative relationships with business stakeholders.
• Curiosity to dig into data to identify root cause and efficiency opportunities.
• Proficiency in Microsoft Excel and PowerPoint.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised.
• Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision. Support the end-to-end product development lifecycle, from ideation and design to development, testing and launch.
• Support management on implementing solutions to mitigate risks associated with cross-currency payment products and services.

Skills

Product management

Data analytics

Stakeholder collaboration

Analytical skills

Data storytelling

Curiosity

Problem solving

Tools

Microsoft Excel

PowerPoint

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Cross Currency Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised.
• Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision. Support the end-to-end product development lifecycle, from ideation and design to development, testing and launch.
• Support management on implementing solutions to mitigate risks associated with cross-currency payment products and services.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Strong analytical skills
• Ability to develop collaborative relationships with business stakeholders
• Curiosity to dig into data to identify root cause and efficiency opportunities
• Creative problem solver
• Ability to use data to tell stories and drive behavior, and translate business objectives into quantifiable metrics
• Proficiency in Microsoft Excel, PowerPoint