FWSP Clerical Assistant - Library, Information Desk

University of Central Oklahoma; Edmond (OK); On-site; USD 13,776 - 20,664; Part time

Job summary

The University of Central Oklahoma is hiring for a Federal Work Study Program student clerical position. The role involves assisting patrons with library resources, circulation procedures, and providing general customer service.

Candidates must be enrolled at least half-time for fall/spring semesters and possess excellent customer service skills. Strong communication and computer skills are required. This position is an excellent opportunity to gain practical experience and support library operations.

Qualifications

• Must be enrolled at least half-time for Fall/Spring and 3 credit hours for Summer.
• Good written and oral communication skills essential.
• Must have friendly and helpful customer service skills.

Responsibilities

• Assist patrons in searching for library materials.
• Check library materials in and out to patrons.
• Assist with printing, scanning, and computers.

Skills

Customer service skills

Familiarity with library resources

Computer skills

Written communication skills

Oral communication skills

Interpersonal skills

Detail oriented

Education

Enrolled in at least half-time for Fall/Spring

Minimum of 3 credit hours for Summer

Job description

Position Overview

This is a Federal Work Study Program (FWSP) student clerical position in which the student will perform research assistance, circulation procedures, printing and computer assistance and othercustomer service related duties. Typical duties may include searching databases, processing book requests, performing interlibrary loan procedures, checking items in/ out items, helping patrons with printing and other assistance.

Hours per Week

20 hours per week.

College/Department Overview

The Information Desk at the Max Chambers Library provides customer service to students, faculty, staff and the public who request assistance. We provide research, circulation, printing, computer and other assistance.

Department Specific Job Functions

• Assist patrons searching for library materials through theon-line catalog, databases, research guides and ALMA software.
• Assist patrons through library chat, transferring them to or scheduling appointments withlibrarianswhen appropriate.
• Check library materials in and out to patrons, including books,laptops, interlibrary loans, reserves etc.
• Process and retrieverequests from all collections.
• Assist patrons with printing, scanning, computers and audio/visual workstations.
• Assist with shelving materials using the Library of Congress Classification System.
• Other related duties as assigned.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact [e-mail] for more information.

FWSP Requirements

To be considered for Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact Financial Aid for more information.

Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact [e-mail] for more information.

Knowledge/Skills/Abilities

• Friendly and helpful customer service skills.
• Familiarity with library resources.
• Good computer skills.
• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Detail oriented.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.

Special Instructions for Applicants

Please be prepared to provide your resume, a cover letter, and your class schedule upon applying for this position.