FWS Student Assistant - Lang Admission

The New School; United States; Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Hourly pay

Résumé du poste

The New School's Eugene Lang College is seeking a Student Assistant for Undergraduate Admission to serve as a knowledgeable, welcoming resource for prospective students and families. The role supports inquiries, data entry, event assistance, and outreach, while reflecting the Lang student experience.

The successful candidate will be an undergraduate in good standing, able to work independently and with teams, and comfortable handling confidential information.

Qualifications

• Current undergraduate student in good academic standing

Responsabilités

• Respond to inquiries through email inbox and other channels
• Meet with prospective students and families to discuss the Lang experience
• Represent Eugene Lang College at information sessions, open houses, and events
• Draft and maintain email templates for frequently asked questions
• Assist with data entry and digital record maintenance in university systems
• Support creation of social media and other digital content
• Complete project-based assignments and departmental duties as needed
• Assist with outreach, inquiry management, and event support

Connaissances

Customer service

Written communication

Verbal communication

Interpersonal skills

Organization

Discretion

Formation

Current undergraduate student

Outils

Microsoft Office

Google Workspace

Description du poste

About the role

The Student Assistant - Eugene Lang College Admission plays an important role in supporting the Undergraduate Admission team by serving as a knowledgeable and welcoming resource for prospective students and families. Working collaboratively with the admission staff, this position assists with responding to inquiries, maintaining digital records, supporting recruitment initiatives, and representing the student experience through one-on-one conversations and admission events. The Student Assistant helps create a personalized and informative experience for prospective students while contributing to the daily operations of the admission office. The successful candidate is an organized, dependable, and enthusiastic communicator who enjoys working both independently and collaboratively. The ideal candidate demonstrates strong writing and interpersonal skills, exercises sound judgment when handling confidential information, and is eager to share their experience as a current Eugene Lang student. This position reports to the Assistant Director of Admission. Priority consideration will be given to current Eugene Lang College students. Students from all academic disciplines are encouraged to apply, provided they have a strong understanding of the Lang student experience and academic programs.

Responsibilities

• Respond to prospective student and family inquiries through the Lang Admission email inbox and other communication channels.
• Meet individually with prospective students and families to share the Eugene Lang student experience and answer questions about campus life and academics.
• Represent Eugene Lang College at undergraduate admission events, including information sessions, open houses, admitted student programs, and virtual events.
• Draft and maintain email templates and other communication resources for frequently asked questions.
• Assist with administrative projects, data entry, and digital record maintenance using university systems.
• Support the creation of social media and other digital content that promotes Eugene Lang College and student life.
• Complete additional project-based assignments and departmental duties as needed.
• Assist the Lang Admission Office with prospective student outreach, inquiry management, event support, and administrative operations.
• Serve as a student ambassador by sharing firsthand experiences, creating communication materials, and supporting initiatives that strengthen recruitment and engagement.

Minimum Qualifications

• Current undergraduate student in good academic standing.
• Strong understanding of the Eugene Lang College student experience and academic programs.
• Excellent written, verbal, and interpersonal communication skills.
• Customer service, peer leadership, or student-facing experience.
• Ability to work independently while managing multiple priorities and meeting deadlines.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to exercise discretion and maintain confidentiality when handling applicant information.
• Strong organizational skills and attention to detail.

Preferred Qualifications

• Previous experience working in admissions, higher education, student leadership, orientation, or another customer service environment.
• Experience creating content for social media or digital communications.
• Familiarity with Slate or other CRM/database systems.
• Public speaking or presentation experience.

Compensation

Hourly Rate: $17.00 per hour Work Mode: Hybrid - Employees hired for this position primarily work remotely with the occasional on-campus presence required with advanced notice. Employees in this role will also be expected to use their best judgment to be on campus when necessary in order to best fulfill the responsibilities of their job descriptions.

Company Notes

#LI-DNI

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.

About the New School

Since our founding in 1919, The New School has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. As a New School employee, you will be a part of the university’s mission to prepare and inspire students to bring about positive change in the world.