Futures Client Services Specialist - Trading Support

Ironbeam, Inc.; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Ironbeam, Inc. seeks two Futures Client Services Specialists for a 7:30 am–4 pm, Monday–Friday shift in Chicago. Training lasts two weeks during the day shift, with potential to cover other shifts as needed.

Responsibilities include assisting clients, executing trades, and providing tech support for trading systems. Requires at least 1 year in commodities and a Bachelor’s in business-related field.

Qualifications

• Minimum 1 year of commodities industry experience.
• Knowledge of the futures and options industry.
• Experience in risk management in futures trading.
• Proficient with Outlook and Microsoft Office (incl. Excel).
• Understanding of trading platforms and back-end tech.
• Strong communication and professional attitude.

Responsibilities

• Assist customers with a variety of issues.
• Engage in risk management with futures and options trading.
• Execute client orders and trades.
• Communicate with customers via phone, email, and chat.

Skills

Communication

Analytical Thinking

Multitasking

Prioritization

Attention to Detail

Willingness to Learn

Education

Bachelor's degree (business-related)

Tools

Outlook

Microsoft Office

Excel

Job description

Ironbeam, Inc. seeks two Futures Client Services Specialists for a 7:30 am–4 pm, Monday–Friday shift in Chicago. Training lasts two weeks during the day shift, with potential to cover other shifts as needed.

Responsibilities include assisting clients, executing trades, and providing tech support for trading systems. Requires at least 1 year in commodities and a Bachelor’s in business-related field.